Client Service Specialist - Work from home

As a Client Service Specialist at Lithia Motors, you will be responsible for providing exceptional customer service to clients in the Perth, Western Australia area. This is a full-time position with the flexibility to work from home, allowing you to create your ideal work environment.

Responsibilities: - Respond to client inquiries via phone, email, and live chat in a timely and professional manner - Assist clients with product information, pricing, and any other questions or concerns they may have - Proactively reach out to clients to ensure their satisfaction and address any issues that may arise - Collaborate with the sales team to provide seamless service and support to clients throughout the sales process - Maintain accurate records of client interactions and transactions in the company CRM system - Stay up to date on industry trends and product knowledge to better serve clients - Participate in team meetings and training sessions to improve skills and knowledge in client service

Requirements: - 3 years of experience in a customer service or client-facing role - Independent and passionate individual who is dedicated to providing the best possible service to clients - Strong research skills to quickly and accurately respond to client inquiries - Ability to work well in a team environment and collaborate effectively with colleagues - Excellent communication skills, both written and verbal - High school diploma or equivalent required; Bachelor's degree preferred

Benefits: - Remote work flexibility, allowing you to work from the comfort of your own home - Parental leave to support you during life changes and family responsibilities - Paid sick leave to ensure you can take care of yourself when needed

Working Environment: At Lithia Motors, we are committed to fostering diversity and inclusivity in our workplace. We strive to create a culture of belonging where every employee feels valued and respected. As a Client Service Specialist, you will pave the way for this culture by providing exceptional service to our clients and promoting a positive work environment for your colleagues.

Deadline to Apply: May 24, 2024

Equal Opportunity Statement: Lithia Motors is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We are committed to building a diverse and inclusive workforce and encourage individuals from all backgrounds to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.