Client Support Associate

Job Description:

As a Client Support Associate at Advance Auto Parts in Canberra, Australian Capital Territory, your primary responsibility will be to provide exceptional customer service and support to our clients. You will be the first point of contact for clients seeking assistance with our products and services, and it will be your duty to ensure that their needs are met in a timely and professional manner.

Responsibilities: - Answering client inquiries via phone, email, and chat - Assisting clients with product selection and recommendations - Processing orders and returns - Resolving client complaints and issues - Maintaining accurate client records in the database - Collaborating with other team members to optimize the client experience - Monitoring client satisfaction and feedback

Requirements: - Resilient and dedicated personality traits - Adaptability and innovation in problem-solving - Excellent communication and customer service skills - Ability to work well under pressure in a fast-paced environment - Strong attention to detail - Basic computer skills - High school diploma or equivalent

Benefits: As a Client Support Associate at Advance Auto Parts, you will receive company equipment, life insurance, and travel opportunities. Additionally, you will be working in an environment that encourages creativity and innovation, providing you with the opportunity to grow and develop your skills.

Equal Opportunity Statement: Advance Auto Parts is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply for this position.

Deadline to apply: 2024-05-13

We look forward to welcoming a dedicated and innovative individual to our team as a Client Support Associate at Advance Auto Parts in Canberra, ACT. Apply now and join us in providing exceptional service to our valued clients.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.