Remote Client Support Associate

Responsibilities: - Provide remote customer support to clients via phone, email, and chat - Assist clients with troubleshooting technical issues related to products and services - Educate clients on new products and features - Collaborate with cross-functional teams to provide comprehensive support to clients - Maintain accurate records of client interactions and transactions - Recommend solutions to recurring issues to improve overall client experience - Stay up-to-date on industry trends and best practices in client support

Requirements: - 2+ years of experience in customer support or a related field - Reliable and driven individual who is committed to providing exceptional client support - Excellent communication and persuasion skills - Ability to work independently and collaboratively in a fast-paced environment - Proficiency in using customer support software and tools - Bachelor's degree in a related field preferred - Strong problem-solving and analytical skills

Benefits: - Company transportation for work-related travel - Medical coverage for you and your dependents - Relocation allowance for those who are relocating for the job

Working Environment: Join a company that is at the forefront of innovation and constantly strives to set industry benchmarks. You will have the opportunity to work with a diverse team of professionals who are passionate about making a difference in the industry.

Equal Opportunity Statement: Stanley Black & Decker is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.