Client Support Representative - Work from home

As a Client Support Representative at Commercial Metals, you will have the opportunity to work from the comfort of your own home in Sydney, New South Wales. This full-time entry-level position is perfect for someone with at least 1 year of experience and who possesses the personality traits of being independent and passionate.

Responsibilities: - Respond to client inquiries and provide support via phone, email, and chat - Analyze client needs and offer appropriate solutions and recommendations - Assist with onboarding new clients and provide ongoing training and support - Collaborate with internal teams to ensure client satisfaction and resolve any issues that may arise - Maintain accurate records of client interactions and transactions - Stay up-to-date on industry trends and best practices to better serve our clients

Requirements: - Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to work independently and manage your time effectively - High attention to detail - Proficiency in Microsoft Office and CRM software - A passion for helping others and providing top-notch customer service

Benefits: - Retirement plan - Travel opportunities - Paid overtime

Working Environment: At Commercial Metals, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. You will have the opportunity to work in a dynamic and supportive environment where your ideas and contributions are valued.

Deadline to apply: 2024-05-13

Equal Opportunity Statement: Commercial Metals is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law. We are committed to creating an inclusive work environment where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.