Customer Service Specialist - Work from home

Job Description:

Targa Resources is seeking a highly motivated and experienced Customer Service Specialist to join our team in Adelaide, South Australia. This is a full-time remote position at the Associate Level, requiring a minimum of 3 years of experience in customer service.

Responsibilities: 1. Provide exceptional customer service to clients via phone, email, and chat. 2. Resolve customer inquiries and issues in a timely and professional manner. 3. Manage and maintain customer accounts and databases. 4. Collaborate with internal teams to ensure seamless customer experience. 5. Identify opportunities for process improvement and customer satisfaction. 6. Assist with special projects and initiatives as assigned.

Requirements: 1. Hardworking individual with a strong work ethic. 2. Resourceful problem solver with excellent communication skills. 3. Ability to work independently and manage multiple tasks simultaneously. 4. Innovative thinker with a knack for project management. 5. Experience in a customer service role is preferred. 6. Proficiency in Microsoft Office Suite and CRM software. 7. Bachelor's degree in Business Administration or related field is a plus.

Benefits: 1. Company-provided transportation for local team outings. 2. Free food and snacks in the office. 3. Ongoing training and professional development opportunities.

Working Environment: At Targa Resources, we value building strong connections and treating our colleagues like an extended family. We believe in fostering a collaborative and supportive work environment where everyone can thrive and succeed.

Deadline to apply: July 1, 2024

Equal Opportunity Statement: Targa Resources is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable laws.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.