Customer Support Assistant - Work from home

Job Description:

Raytheon is looking for a motivated and driven Customer Support Assistant to join our team in Sydney, New South Wales. This is a full-time, entry-level position that offers the opportunity to work from home. As a Customer Support Assistant, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities: - Responding to customer inquiries via phone, email, and chat in a timely and professional manner - Providing product information and troubleshooting assistance to customers - Processing orders, returns, and exchanges - Resolving customer complaints and escalating issues as needed - Maintaining accurate customer records and documentation - Collaborating with other team members to ensure customer satisfaction - Meeting and exceeding customer service goals and targets

Requirements: - High school diploma or equivalent - Excellent communication skills, both written and verbal - Strong attention to detail and organizational skills - Ability to work independently and as part of a team - Prior customer service experience is a plus but not required - Must be self-motivated, driven, and willing to learn - Negotiation skills - Comfortable working in a fast-paced environment - Ability to multitask and prioritize workload

Benefits: - Vision insurance - Gym membership - Company-provided equipment

Working Environment: At Raytheon, you will have the opportunity to achieve success in a high-energy workplace focused on delivering impactful results. We value collaboration, innovation, and a strong work ethic. As a Customer Support Assistant, you will have the support and resources you need to succeed in your role.

Equal Opportunity Statement: Raytheon is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, or any other basis prohibited by law. We strive to create a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: May 8, 2024

Join our team and be a part of a dynamic and rewarding work environment at Raytheon!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.