LEVEL ENGINEER - MANAGED SERVICES - BAU/PROJECT!

A Level 3 role in a successful and forever growing Aussie MSP!

Cutting-edge cloud work and the opportunity to work with a leading Managed Services Provider across a diverse technology set - BAU/PROJECT!

Inspirational management style and supportive culture!

Work with a very close-knit team of skilled IT professionals

Loads of training and career development!

$90-120K Base + Super commensurate with skills and experience

Melb!

A very successful and forever growing MSP that helps small, medium and enterprise businesses at every stage of their IT journey. Be part of this dynamic business that challenges the status quo and sets the benchmark for others to follow. This role will suit a positive, flexible and results driven individual who takes ownership of tasks through to completion and enjoys working in a fast paced and ever-changing environment. You will be guided and exposed to multiple technologies and work within a team that are open to sharing knowledge, guiding and mentoring. With that said, you need to be committed and willing to push yourself and go above and beyond!This role will be a great mix of senior level 3 support as well as design, delivery and troubleshooting of a variety of Wintel, O365, Azure, storage, virtualisation and backup/DR projects. You will have a solid track record performing similar projects and will ideally come from a strong background in the MSP Space.


Key Responsibilities:

Systems administration, escalations and project works on traditional IT and cloud client systems like Office 365 and Azure

Diagnose and resolve more complex issues

Mentoring and support for other engineers

Troubleshoot and resolve escalations from L2/3 engineers

Contribute to pre-sales solution design work

Key Requirements:

Extensive infrastructure senior support, administration and project experience within complex environments – Windows, AD, O365, Azure, Outlook/Exchange, VMWare/HyperV, Citrix, Intune, Backup & DR, Networking, Mac/JAMF 

Managing VM’s in Azure, Azure Backups

You will ideally come from the MSP space   

Any design experience favourable but not essential 

Very strong interpersonal and communication skills - written, verbal and presentation!

Logical and methodical troubleshooting approach.

A friendly, positive and customer-driven attitude!

Team player - ready to contribute whatever it takes or play any role on a team to get the job done

Strong attention to detail, passionate about documentation!

Obsessive in a good way: will actually solve technical problems (no band-aid fixes) and write clear, concise documentation

Enjoys a fast paced environment and is comfortable with change

Must have a full Driver's License and own car to attend client sites 

What's in it for you?

Work with a very reputable and ever-growing MSP!

Collaborate and learn from some of the best techs in the business!

Loads of training, certification and career development opportunities!

Work with some of the most cutting-edge emerging technology!

Open/Supportive/collaborative culture and management style!

Flexibility to work from home!

A TRUE OPPORTUNITY TO SHINE AND BE REWARDED FOR IT!