Online Client Support Assistant

Job Description:

Visteon is seeking a dedicated and hardworking individual to join our team as an Online Client Support Assistant in Melbourne, Victoria, AU. As an Associate Level position, the ideal candidate should have at least 2 years of experience in a similar role.

Responsibilities: 1. Provide online support to clients in a timely and professional manner. 2. Assist clients with any technical issues they may encounter while using our online platform. 3. Answer client inquiries via email, chat, or phone. 4. Maintain accurate records of client interactions and transactions. 5. Collaborate with other team members to ensure a seamless client experience. 6. Proactively identify areas for improvement in the online support process. 7. Assist in the creation of training materials for clients.

Requirements: 1. 2 years of experience in a client support role. 2. Strong planning and time management skills. 3. Excellent communication and interpersonal skills. 4. Ability to work effectively in a fast-paced environment. 5. Proficiency in Microsoft Office Suite. 6. Experience with online support tools and platforms. 7. Ability to work independently and as part of a team.

Personality Traits: 1. Hardworking 2. Dedicated

Soft Skills: 1. Planning 2. Time Management

Benefits: - Disability insurance - Vision insurance - Travel opportunities

Working Environment: At Visteon, we strive to inject a sense of joy and vibrancy into the work environment. We believe in creating a positive and inclusive workplace where all employees feel valued and supported.

Deadline to Apply: Interested candidates must submit their applications by May 6, 2024.

Equal Opportunity Statement: Visteon is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.