Remote Web Chat Associate

Job Description:

We are currently seeking a Remote Web Chat Associate to join our team in Adelaide, South Australia. As a Remote Web Chat Associate at FMC Technologies, you will be responsible for providing exceptional customer service and support through online chat channels. This is an entry-level position, making it perfect for individuals with at least 1 year of experience who are looking to kickstart their career in the tech industry.

Responsibilities: - Engage with customers via web chat to provide support, answer questions, and resolve any issues they may have - Work collaboratively with other team members to ensure a seamless customer experience - Utilize problem-solving skills to address customer inquiries and troubleshoot any technical issues - Maintain a high level of professionalism and customer service when interacting with customers - Document customer interactions and follow up as needed

Requirements: - Independent and driven personality traits - Adaptability and strong teamwork skills - 1 year of experience in a customer service or technical support role - Excellent communication skills, both written and verbal - Basic knowledge of web technologies and online communication platforms

Benefits: - Training & professional development opportunities - Medical coverage - Parental leave options - Unleash creativity in a setting that celebrates and nurtures innovation

Equal Opportunity Statement: FMC Technologies is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

Don't miss out on this exciting opportunity to join our team as a Remote Web Chat Associate at FMC Technologies. Apply by July 1, 2024, to be considered for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.