Sales & Customer Service Coordinator

We offer

HOERBIGER Australia Pty Ltd has operated for over 36 years in Australia as a leading company in the Compression Technology sector. The Strategic Business Unit Compression Technology forms the backbone of the HOERBIGER group worldwide which has more than 100 years of experience setting standards with performance-defining solutions for Industry.

This newly created full time role is available for immediate commencement based in Perth (Bibra Lake) and reporting directly to the Perth Branch Manager

This role will involve:-

Assisting with the day to day operations of a small but growing branch location and your responsibilities will include the following:-

• Ensuring a high level of service is provided to customers, both internal and external at all times
• Efficiently and accurately processing customer enquiries and orders using SAP and other internal systems
• Ensuring the Quality Management System within HOERBIGER is adhered to
• Working closely with company sales, service and engineering personnel
• Maintaining relationships with customers to promote and retain business.
• Managing information flow and dealing with different types of customer requirements.
• Keeping customers informed of the status of orders.
• Scheduling of workshop and field service activities

Requirements

What you'll need to succeed:

• Excellent communication and organizational skills, with good attention to detail
• Sound computer skills
• SAP (or similar) ERP system familiarity with aim to become process expert
• Mechanical aptitude with ability to learn fundamentals of product and service offerings
• Ability to work well with other staff in order to expedite enquiry and order processing
• Good understanding of commercial trading processes

The position is full time onsite Monday to Friday.　　

You MUST have right to work in Australia - Australian citizen or Permanent Resident -The company cannot provide assistance at this time.   

What you should bring with you

What you'll get in return:

• An opportunity to work for a global company that values your hard work
• Relevant Training
• Competitive salary
• A supportive network of colleagues who strive for a friendly, positive work culture
• Annual bonus scheme

Company Profile

Please ensure that any application includes a cover letter that specifically addresses the requirements plus a resume showing your current qualifications and experience.

HOERBIGER Australia Pty Ltd is an Equal Opportunity Employer and we encourage men and women of all ages and backgrounds and Indigenous Australians to apply.　

As we have chosen to manage this process internally employment agencies are recruiters should not contact us directly in relation to this appointment.

 

Locally close to the customers – globally successful: HOERBIGER is active worldwide in 43 countries on all continents. 5,948 employees at 127 locations – including 25 production plants – deliver reliable solutions for better performance, increased safety, and fewer emissions. In 2022, they generated sales of 1.267 billion euros. For renowned customers from the energy sector, the process industry, the automotive industry, the mechanical engineering industry, safety technology, and the electronics industry, performance-determining products and services from HOERBIGER make the difference. With innovations for decarbonization and energy transition, HOERBIGER is already enabling change today for a better tomorrow. As majority shareholder, the HOERBIGER Foundation preserves the 128-year-old entrepreneurial heritage and guarantees stability, independence, and a future-oriented strategy.