Service Attendants

Service Attendants (Casual & Full Time) – Morack Public Golf

Join our team at Melbourne’s premiere Golf Entertainment Venue! ⛳🏌️

Swing Factory, an Australian-owned golf entertainment, hospitality, and leisure company is poised to redefine the way people experience golf and leisure. With a strong commitment to innovation, inclusivity, and quality, Swing Factory aims to establish itself as a premier destination for individuals and groups seeking vibrant entertainment and unique golf experiences.

We are seeking a high performing team members to assist with the delivery of premier hospitality products at our brandnew state-of-the-art golf entertainment venue, in Melbourne’s East.

The Roles

The role is based at the brand new $15m+ Morack Public Golf venue in Vermont South, Melbourne. The successful applicants will be responsible for delivering exceptional customer experiences in throughout our Golf Reception, Driving Range, Mini Golf, Bar and Café Kiosk areas. They will be multi-skilled across these areas creating a flexible and dynamic service team which provides work variety and stimulation. These roles demand hospitable and energetic personalities that enjoy working in a lively and fast paced environment.

Key Responsibilities:

• Processing Driving Range and Mini Golf bookings.
• Briefing new customers on the facilities and technology to enhance their experience.
• Processing Food & Beverage orders through POS system.
• Preparation of an array beverage & cafe products in a consistent and high standard.
• Delivering food & beverage products to customers throughout the venue in a timely manner.
• Regularly clearing & cleaning customer areas.
• Re-stocking and cleaning service areas.
• Building strong customer relationships and communication of venue offerings and promotions.
• Establishing a presence amongst customers to respond to queries and monitor that behaviour is adhering to desired vibe.

What we're looking for:

• Passionate and enthusiastic individuals who live and breathe good times.
• Energetic, outgoing individuals who thrive in a customer-centric environment.
• Team players who enjoy working in a collaborative and supportive setting.
• Service-oriented professionals who are committed to delivering exceptional experiences to our guests.
• Hold current certificates in Responsible Service of Alcohol (RSA) and Food Safety Handling.
• Passion for Sport, Recreation and/or Food & Beverage.
• Willingness to work flexible hours, including evenings and weekends.
• Ability to work under pressure and maintain a high level of attention to detail.

What We Offer:

• Amusement, Events & Recreation Award (AER) rates.
• A fun, inclusive and dynamic work environment.
• Training and opportunities for career growth within an early-stage company.
• Access to a meaningful staff perks package, including golf gear, golf entertainment and good times.
• The opportunity to be a part of a team that's transforming the golf and entertainment industry.

How to Apply:

If you're ready to be a part of something special and play a key role within our company, please send your resume and a cover letter explaining why you're the perfect fit for our team to: .