Team Leader - DES

Team Leader - DES

Exciting opportunity to coach and support the DES team

Attracts rewarding remuneration and benefits

Max term full-time opportunity for 12 months

This is an exciting opportunity for an experienced Employment Consultant to level up their career in Employment Services and become a Team Leader. You will enjoy coaching and mentoring a team of Employment Consultants to help them upskill and manage the day-to-day operations. 

The Role

Location: The base location is Parramatta, however, regular, often daily, travel to our sites at Baulkham Hills, Hornsby, Merrylands and Auburn will be required

Employment: Max term (12 months) full time, 38 hours a week

Renumeration: $82k per annum + Super + Salary Packaging

As a Team leader, you will focus on supporting your team of employment consultants, ensuring a consistent as well as smooth service delivering to our participants. You will monitor and manage business operations and results to create plans to deliver sustainable employment outcomes. You will be expected to manage complex and sensitive enquiries by liaising with the relevant stakeholders in the business including Manager DES, Senior Manager DES, GM and HR Business Partner. This position will provide accurate information to their team members to ensure they are appropriately informed of the policies and procedures regarding business operations.

You will use positive engagement techniques to participate and work collaboratively with your team and direct manager. You will deliver exceptional customer service with the ability to build and maintain effective professional relationships with job seekers, employers and other external stakeholders such as Government and community. You will maintain exceptional knowledge of our organisation, funding body programs, employment division and meet government contractual requirement.

Essential Criteria:

Working knowledge of The Disability Services Act and Disability Service Standards;

Working knowledge of NDIS and Federal Government Employment Services and associated programs.

Knowledge of employment and WHS legislation;

Willingness and desire to support a team towards exceptional performance

Demonstrated results focus - ability to meet/exceed agreed performance targets

Proven skills in use of CRM/database and Microsoft Office to capture, analyse and present data

Demonstrated high level of interpersonal skills to effectively lead teams, resolve organisational issues, develop, and motivate staff

Lead by example by living the Ability Options Values every day

Current NSW Drivers licence (P2 minimum);

Valid Police check (or willing to obtain)

Working with Children Check (or willing to obtain)

Comprehensive Car Insurance and Motor Vehicle Registration

Culture & Benefits

Ability Options is a value driven organisation where the people we support are at the centre of everything we do. We have built an inclusive and progressive culture at Ability Options encouraging everyone to continue to learn and develop their career whether that is through coaching and mentoring or leadership training. 

In return for skills and experience, our people receive a competitive remuneration package, access to Fitness passport, employee discounts, a rewards and recognition program, flexible work arrangements including RDOs and the ability to significantly increase your take home pay with not-for profit salary packaging.

If you are passionate and have the desire to unlock possibilities for those we support, then we would love to hear from you!

Apply today and become an integral part of Ability Options.

For a confidential discussion, please contact Jessica Lynch via email:

Ability Options prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as Aboriginal and Torres Strait Islander peoples, and people with a disability.

Ability Options is committed to the safety, wellbeing and inclusion of children and young people. All successful applicants are subject to probity and pre-employment checks. Vaccination against infectious diseases is strongly encouraged.

To apply online, please click on the appropriate link below.