E-Billing/Billing Analyst

Job title E-Billing/Billing Analyst About Allens As a leading law firm with a respected and established brand, our Corporate Services teams have the opportunity to work at the cutting edge of technology, workplace culture, process improvement, business strategy and growth. With Allens, you'll have the opportunity to identify and set new standards of excellence for the profession and play a vital role in delivering services to our clients that are responsive, innovative and focused on their needs. You'll be empowered to support client relationships and growth, find operational efficiencies and drive changes that make a real impact on our clients, people and communities. With a heritage spanning 200 years, shaping the future is in our DNA and our alliance with Linklaters connects our clients and teams with an international network of legal leaders that spans 41 offices in 26 countries. We value personal growth and career progression equally. Through our in-depth career coaching and focus on innovation we aim to create future leaders in the legal industry. Your role At Allens, our business teams are also specialists in their field, using their unique knowledge and expertise to solve critical client and business challenges. You'll be a part of our Financial Services Department in the Billing team. The Billing Team plays an important role in delivering the firm's business excellence and profitability strategic goals. Responsibilities As an E-Billing/Billing Analyst in our team you will work with new clients on the respective systems and be responsible for the following accountabilities:

• Investigate and resolve rejected e-bills and Expert errors;
• Assist in correcting problematic electronic LEDES files;
• Maintain timekeeper, matter, rates and invoice data; and
• Provide high quality billing support to all Partners, Lawyers and Practice Assistants, adapting to the changing needs of the role and business.
  

This is a permanent, full-time opportunity however flexibility matters at Allens, so if you are seeking hybrid working or are looking for flexibility in your work, we would be happy to discuss what arrangements would work best for you.

• This role can be based in Sydney, Melbourne or Brisbane
  

About You You will have:

• Experience using Expert and understanding of billing processes in a legal environment (preferred)
• Experience in a professional services environment preferable but not essential
• The ability to work collaboratively and effectively within and across teams and offices
• A willingness to go the extra mile to support, train and educate our clients
• The ability to work remain calm under pressure and keep others focussed on the 'target'
• A desire to seek constant improvement, be proactive and to be innovative
• Strong verbal and written communication skills
• A strong customer service mindset
• Strong problem solving and analytical skills
  

Your development In joining Allens, you will receive unparalleled learning and development opportunities. You will be challenged, supported and guided as you learn and develop, and will be encouraged to grow. We foster greatness, and will coach and support you to meet your goals and aspirations. Our unique Career Deal allows you to take control of your career and provides a transparent approach to career development. Our international alliance with Linklaters means we are able to support secondments all over the world. Our perks Our Benefits Include

• Financial: market competitive fixed remuneration; salary continuance insurance, employee recruitment referral program, discounts at hundreds of suppliers including retail outlets, health and travel insurance, charity matched funding program.
• Health and wellbeing: fully subsidised gym memberships, annual flu vaccinations, skin checks, in-house snacks and catered meals, subsidised sporting and social activities, emergency childcare, Employee Assistance Program including confidential counselling, wellbeing coaching and financial coaching for employees and their families and regular wellbeing sessions with our in-house consulting Psychologist.
• Flexibility: hybrid and flexible working arrangements to support you in your work and life commitments and passions, equipment to support working from home.
• Leave: ability to purchase additional annual leave, access to an enhanced, inclusive and flexible parental leave policy – 26 weeks paid parental leave with no minimum service for permanent employees and high quality executive coaching to support the transition.
• Recognition: team based recognition including social activities and contribution based recognition activities, and annual Allens Values Awards to nominate and recognise the incredible contributions of our people.
  

Allens is also proud to invest in our communities, giving you the opportunity to make a difference through our work on reconciliation, the environment and other social justice issues as well as our workplace giving and volunteering programs. How to apply? We'd love to hear from you so please click "apply now"! If you would like to find out more, please visit "This is Allens" or listen to our Allens Confidential podcast to hear real stories from real people about life at Allens. Alternatively, for a confidential discussion, please email Zahra NowrouzTafreshi, Senior Talent Acquisition Consultant At Allens, our culture is made up of unique backgrounds and varying life experiences. We celebrate our people's differences across gender and gender identity, sexual orientation, age, ability, cultural backgrounds, First Nations communities, and family and caring arrangements. If you require adjustments to fully participate in our application process, please contact us at . We encourage applicants from all backgrounds, so if you're excited about this role but your past experience doesn't align, please express your interest by emailing us at . The right role for you might be just around the corner!