Service Administrator

Hutcheon and Pearce

Service Administrator

📍Coleambally

🤝We're seeking a vibrant Service Administrator to elevate our team to new heights. Dive into the heart of our service department, where every day brings thrilling challenges and rewarding opportunities.

Position Overview

Working with the well-known and highly respected John Deere range of Agricultural Machinery, you will be the prime contact between the Hutcheon and Pearce Branch and our customers for servicing and repairs on machinery and equipment. If you're fueled by passion, driven by customer delight, and powered by a love for all things mechanical, then we want you on our team!

Why Join Us:

• Industry Competitive Remuneration
• Staff discounts on John Deere parts, products, toys and merchandise
• Receive support to achieve your personal goals through our Westpac Corporate Partnership Program; receive free financial education (buying a home, budgeting, retirement), discounted interest rates, ‘Book a Banker’ workplace appointments
• Access to Toyota Fleet Vehicle discounts
• Enjoy exclusive discounts and cashback offer through our ‘Swag Store App’

💼 Responsibilities will include (but are not limited to):

• Coordinate internal and external customer inquiries to the Service Department.
• Keep customers up to date on the progress of their jobs.
• Opens work orders as directed by the Service Manager/Workshop Foreman and maintains control until they are closed and invoiced.
• Maintains Service Department filing and records.
• Facilities the team’s acquisition of required information in and out of the Service Department
• Updates customer profiles using equipment, hours, or other information from the customer work orders and in HANDLE.
• Facilitates Apprentice work experience and Payroll administration with SRO Payroll and HR.
• Processes invoices & data entry for payroll.
• Uphold safety standards and protocols

The Ideal Candidate should have:

This role will suit a skilled administrator looking to move into a new industry or progress in their career:

• Sound knowledge of accounting practices.
• Ability to use standard desktop applications such as Microsoft Office and internet functions.
• Knowledge of office procedures, data entry and spreadsheets.
• Familiarity of mechanical/technical terms advantageous.

Desirable Qualities:

• Drive for Continuous improvement
• Strong teamwork and communication skills
• Excellent customer service skills
• Highly organised with great attention to detail

🏡 About Hutcheon and Pearce

Hutcheon & Pearce, the largest Australian family-owned John Deere dealership, with a rich history, spanning over 70 years across NSW. We proudly operate out of 20 locations and are committed to providing quality service in the agricultural / lifestyle industry. As a leading provider of John Deere equipment, we’re committed to providing top-notch equipment, exceptional after-sales support, and outstanding service to our customers.

Our team embodies four core values — Community, Innovation, Integrity, and Teamwork. These values drive our commitment to excellence, lasting relationships, strategic growth, ethical conduct, and shared success.

Hutcheon & Pearce has always been a proud family business. To us, our team is family.

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Want more information?

Contact or call Tyler on .

Resumes considered upon submission.

Apply today to experience the H&P difference!

• Submit a Resume and Cover Letter detailing your relevant knowledge, skills, and experience.

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As part of the recruitment process, pre-employment checks will be conducted in line with the requirements of the position.

Hutcheon and Pearce is as inclusive employer. We strive to reflect the communities in which surround us, as a result we welcome and encourage applications from skilled people from all walks of life.