Description About Hyatt At Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences . With over 590 properties around the world, our brands include: Andaz, Grand Hyatt, Park Hyatt, Hyatt Regency, HYATT, Hyatt Centric, Hyatt Place, Hyatt House Hyatt Ziva, and Hyatt Zilara. The Role You will join an energetic and passionate team of Event Planners who are responsible for coordinating and working with clients to create bold and memorable experiences for all types of events from simple business meetings to our signature #LivingGrand experiences. You will be responsible for all stages of the MICE and Event billing, including payment schedules and accurate invoicing. Day to Day
- Monitor the financial components of MICE and Events including contract review, payment schedules, timely and accurate invoicing and ultimate collection of all MICE and Event billings
- Prepare and distribute weekly deposit schedule report
- Review weekly outstanding deposits
- Reconcile and ensure collection of outstanding event accounts
- Assist Accounts receivable/credit collection where required
- Handle and respond to all guest enquires and requests efficiently
- Ensure deposits and invoices are received in line with Hyatt's policies
- Coordination of distrubution of Purchase Request forms and Gift Vouchers
- To support the Events team on delegated admin tasks such as sending out MICE communications to relevant departments, update billing lines for upcoming groups when requested, assist with preparations for client inspections and other tasks
- To manage all internal and house use events when appropriate
- To be fully aware of the department's financial objectives and do all possible to achieve targets
What we are looking for? - Ideally with a relevant degree or diploma in Hospitality, Financeor Commerce
- Previous experience within a five-star hotel or deluxe meeting venue
- Extensive knowledge of event service operations
- Ability to build and maintain positive relationship with internal and external customer
- Computer skills in MS Office and outlook essential, Opera/Envision EMS/RESERVE are desired
- MUST have an unrestricted working visa for Australia.
Qualifications Culture At Grand Hyatt Melbourne, we embody our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of
Fun, Creativity, Respect, Empathy, Integrity, and
Humility at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. Everything that we do for our guests is mirrored in what we do for our most important asset - YOU!
Benefits With enriching work comes amazing rewards! Just some of our associate benefits include:
- Discounted meals in our trendy associate restaurant
- Complimentary accommodation at selected Hyatt properties worldwide (Full Time and Part Time only)
- Discounted accommodation rates for associates as well as friends and family
- Food and Beverage discounts at Australian-based Hyatt properties
- Fully laundered uniforms
- Learning & Development opportunities
- Discounted Gym Membership at our City Club
How to Apply? Please click the Apply Now button. Don't forget to include a cover letter and let us know "why you're passionate about joining our team".
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