Human Resource Officer

About us

As the world’s first international luxury travel hotel brand, InterContinental Hotels & Resorts has been pioneering new international destinations for decades. Each of our hotels is a destination in its own right, and we are dedicated to those who appreciate and enjoy The InterContinental Life – the glamour and exhilaration of fascinating places, mixed with our international know-how and local cultural wisdom.

We are currently looking for a Human Resource Officer, for InterContinental Sanctuary Cove Resort. As the first InterContinental Resort to land in Australia, InterContinental Sanctuary Cove Resort reflects the grand, graceful architecture of a classic Queensland estate, nestled within the beautiful surrounds of Sanctuary Cove. Surrounded by 4.2 hectares of lush landscaping with the show-stopping beach lagoon at the centre, the Resort has 251 distinctive rooms all boasting private balconies, 15 diverse indoor and outdoor meeting and events spaces and 5 restaurants & bars.

Your Day to Day

Reporting to the Director of Human Resources, you will be a true generalist, responsible for driving the administrative and transactional activities supporting the hotels winning people culture whilst ensuring our systems and data are maintained and processes are seamless. You will assist with and be exposed to a broad range of matters including, payroll, policies and procedures, benefits and reward and recognition. You will be the first point of contact for our colleagues enquires for a range of HR & Payroll related questions.

As a key position within the Business Support function of the resort, you will also have the opportunity to develop strong working relationships with key stakeholders and the hotel's Senior Leadership team, providing support around performance management, recruitment, learning and development, employee engagement activities and IHG people programs.

This a varied and busy role for someone able to set their own pace; a self starter who can work autonomously within our fast paced team. You must be a people person, enjoy interacting with all levels of the business and comfortable juggling multiple tasks and priorities.

What we need from you 

Success in this role will see you have a positive impact on our people, brand and delivery and increase the overall Human Resource performance and compliance at the hotel.

Ideally you’ll have;

• A degree or diploma in Human Resources or another relevant field of study 
• Two years experience working in Human Resources with exposure to the hospitality industry a plus.
• Ability to demonstrate strong planning, coordination and execution skills, a high level of interpersonal, communication, negotiation and presentation skills.
• Creative approach to solving problems and a strong team player. 
• This role requires strong analytical skills and exceptional attention to detail
• Our systems are Oracle, Preceda and UKG so experience in any of those systems is highly regarded

What we offer

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including :

• Paid birthday leave
• Hotel perks like accommodation and food & beverage discounts
• Enhanced parental leave
• Proactive health days and flexible work options.
• Your career journey will be supported through our lifelong development program
• IHG Career Milestone celebrations
• Transfer of entitlements as you move and grow with IHG. 
• Access to our discount retail platform that makes your pay for even further

We are proud to be IHG and we know you will be too. Visit  to find out more about us.

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**You must have full working rights in Australia**