Office Management, Culture and People Operations Specialist

Tech giant and twelve-time Webby Award winner, Freelancer Limited - the company behind Freelancer.com and Escrow.com is hiring! Freelancer.com is the world's largest freelancing and crowdsourcing marketplace, connecting millions of employers to freelancers across the globe; Escrow.com is a fintech industry leader in secure online payments, having handled over US$6 Billion in secured transactions from Hovercrafts to luxury vehicles and everything in-between.

At 70+ staff in Sydney, we are headquartered in Circular Quay and overlooking iconic harbour views. We have a fun and vibrant office with weekly events, competitions, multiple fully stocked kitchens, in-office bar, gaming area and numerous cross-functional and growth opportunities.

We are looking for someone to manage the day-to-day operations of the office, assist senior management on various initiatives, work closely with People Operations to execute key processes, champion our in-office events (think BIG and FUN), and help take our company culture to the next level!

We invest in our people and promote from within. This is a great steppingstone role to a career in HR, Talent, Operations or Events. If you are proactive, creative, resourceful, organised, detail-oriented and have a fun-loving, outgoing personality we would love to hear from you!

Requirements:

1. Office Management

• Highly organised with a high attention to detail
• Proactive and resourceful
• Proficient in admin (it plays a crucial role!)
• General knowledge around computers i.e. setting up computers for new starters, G-suite
• Flexible and eager to learn

• Excellent interpersonal and communication skills
• Full working rights
• Experience in events desirable

2. Talent Acquisition

• Assist the Global Head of Talent by collaborating with hiring managers to understand their talent needs and develop comprehensive job descriptions.
• Utilize various sourcing strategies to attract a diverse pool of qualified candidates, including job boards, social media, professional networks, and employee referrals.
• Screen resumes, conduct interviews, and evaluate candidates to identify the best fit for each position.
• Conduct reference checks and background screenings as required.
• Maintain accurate and up-to-date records in the applicant tracking system (ATS).

3. Onboarding and Employee Engagement

• Design and implement an effective onboarding process to ensure a smooth transition for new hires.
• Facilitate new hire orientations and ensure all necessary paperwork is completed.
• Act as a point of contact for new employees, providing guidance and support throughout their onboarding journey.
• Collaborate with cross-functional teams to plan and execute employee engagement initiatives, such as team-building activities, recognition programs, and employee surveys.

4. Performance Management and Employee Development

• Assist in the implementation and administration of performance management processes, including goal setting, performance reviews, and development plans.
• Support managers in addressing performance-related issues and providing guidance on employee development opportunities.
• Identify training and development needs, and coordinate learning initiatives to enhance employee skills and knowledge.

5. HR Operations and Compliance

• Ensure compliance with all relevant labor laws, regulations, and company policies.
• Maintain accurate employee records and ensure data integrity in HR systems.
• Assist in the preparation of HR reports and metrics for management review.
• Stay updated on industry trends and best practices in talent acquisition and people operations.

Why Choose Freelancer?:

At Freelancer, we don't just value our employees - we celebrate them. We offer a vibrant, inclusive environment that encourages growth and recognizes achievements. Here's a snapshot of what you can expect:

• Participate in stimulating Weekly Town Halls featuring global presentations and open Q&A sessions with our CEO (he's an open book!).
• Enjoy delicious Friday lunches sourced from a rotating selection of local restaurants.
• Take advantage of our fully-stocked kitchen and beer taps, along with a bar offering spectacular Sydney harbour views.
• Join us for regular fun events (we've even built a soccer stadium in the office before!).
• Experience the iconic Grosvenor Place, home to Freelancer HQ, offering a plethora of weekly complimentary classes, activities, and events.

Just when you thought it couldn’t get any better:

• Change lives every day – Everything we do as part of our jobs contribute to improving the lives of our users on a global scale. Our mission is to provide one billion jobs. Not many companies actually make a difference like Freelancer does in providing opportunity and income to people all around the world.
• Fast-track your career - We boast a meritocratic culture, renowned for hiring into senior roles from within and producing many business and product leaders in the technology industry.