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Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more.
From spectacular holiday destinations, car rentals and boats on our waterways, to leading the EV charging roll-out to prepare for the future of driving, speaking out for change in government policy and supporting sustainable travel.
Forget what you thought you knew about the NRMA – take a look on the inside and you’ll discover that life with us is more than just a job – it’s your chance to make a difference together.
What You'll Do
We currently have a full-time permanent opportunity for a passionate and experienced Learning & Development Trainer where you will have the opportunity to design, develop and deliver training for front line employees and managers across the NRMA portfolio of businesses.
In particular, you will create learner experiences that give our team members the knowledge and skills to deliver exceptional customer service and experiences for our members, customers and guests. Working closely as part of a Learning & Capability team, and key business stakeholders, you’ll conduct needs analysis, create and deliver training programs and initiatives across multiple modalities that align to business objectives and to the NRMA Playbook.
The role is based from our Sydney office. We offer hybrid work arrangements with the flexibility to work from home and travel to all our sites with attendance at our Sydney (and Coolangatta office on an adhoc basis) as agreed and required for the role.
Your responsibilities will encompass:
What You'll Bring
What's in it for you?
At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.
At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.
Successful applicants will be required to complete pre-employment checks.
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.
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