Restaurant Manager

Key Responsibilities and Accountabilities

Accountable for the management of the restaurant on a day to day basis, both front and back of house, ensuring that the correct standards and results are in place if not; to take corrective action. Overall Operations Management: You will be responsible for managing and overseeing the daily operations of the restaurant, ensuring smooth functioning and efficient service delivery.

Financial Management: You will oversee financial aspects such as budgeting, cost control, and monitoring sales and expenses. This includes analyzing financial reports, identifying areas for improvement, and implementing measures to maximize profitability.

To maintain staff discipline and take necessary action where appropriate, follow company procedures.

To ensure staff and management appraisals and ongoing training are completed to time and in compliance both with relevant legislation and company procedures. to also ensure that development solutions are in place as appropriate

Staff Management: You will hire, train, and supervise staff members, including chefs, waiters, and kitchen staff. You will schedule shifts, organize training programs, and ensure that the team is motivated and working effectively.

To ensure all company policies, procedures and standards are adhered to and that the restaurant operates within all relevant employment legislation and to implement and communicate any changes in the law as they occur

To take full accountability for coaching and developing junior managers, seek into a constantly improve their knowledge and abilities. also to take a role in communicating with the team through staff briefings 

To actively manage throughout the restaurant company standards of food quality, hygiene, health and safety and customer service ensuring that customers have a consistent and enjoyable experience

To actively promote the restaurant in the local area through marketing 

1Customer Service: Providing excellent customer service is crucial. You will ensure that customers are satisfied with the dining experience, handle customer complaints or issues, and strive to exceed their expectations. 

Menu Planning and Pricing: You will collaborate with chefs to develop menus that cater to customer preferences and seasonal availability. Additionally, you will determine pricing strategies that balance profitability with customer affordability.

Health and Safety Compliance: Ensuring adherence to health and safety regulations is vital. You will maintain cleanliness and hygiene standards, conduct regular inspections, and train staff on safe food handling practices.

Marketing and Promotion: Implementing marketing strategies to attract customers and increase revenue is part of your role. This includes utilizing various channels like social media, advertising, and partnerships to promote the restaurant.

Business Development: You will identify opportunities for business growth, such as expanding the customer base, introducing new services, or exploring catering or delivery options. You may also engage in networking and building relationships with potential clients or partners.

Complance with Regulations: Staying updated on relevant industry regulations, licensing requirements, and employment laws is essential. You will ensure the restaurant operates in compliance with all legal and regulatory obligations.

Crisis Management: In times of unexpected events or emergencies, you will be responsible for effectively managing crises, ensuring the safety of staff and customers, and minimizing any potential damage to the business.

Essential Skills

Superior leadership and customer service skills 

Enthusiasm and commitment towards the business and the service industry

Previous experience at a supervisory level 

Previous experience within a catering environment 

Knowledge of the weekly accounts and wages processes

An understanding of trial balances and profit and loss accounts and how to increase profitability through budgeting 

An thorough understanding of health and safety, food hygiene, licensing and employment law

Effective planning and organisational skills 

• Flexible hours available
• 2-3 years of relevant work experience required for this role
• Work visa can be provided for this role
• Expected start date for role: 01 August 2024
• Expected salary: $1 - $80,000 per year