Residential Manager

Job Description

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services and retirement living across NSW and SE QLD. Located in beautiful Coffs Harbour is our  St Josephs Residential Aged Care home  (112 beds) and we are seeking a Residential Manager to manage the day-to-day operations of the home.

The home leadership team comprises of 2 Care Managers, a Workplace Educator, Administration Manager, Chef Manager, Lifestyle Coordinator and Pastoral Care Coordinator. You will also have ongoing support to a Regional Manager, Regional Support Manager and Business Partners from Support Office including Finance, HR, HSW and Recruitment. 

Your Key Focus areas:

• Maintain the quality-of-service provision to residents in line with the Aged Care Quality Standards.
• Collaborate with residents and their families to ensure high levels of satisfaction, proactively resolving issues, and facilitating case conferences where required.
• Manage the financial performance of the home, through the careful management of resident occupancy levels, AN-ACC funding, purchases and expenditure, and team rostering and labour costs in line with the master roster.
• Provide leadership and coaching to the clinical, personal care, lifestyle, pastoral care, and catering teams.
• Maintain a safe working environment (including fire, medical, emergency and security) through risk management, and more.

Your Skills and Experience:

• Completion of tertiary

  qualifications

  in nursing, healthcare, or similar (Bachelor of Nursing).
• Current Registered Nurse registration with AHPRA.
• Thorough understanding of the Aged Care Legislation & Aged Care Quality Standards.
• Demonstrated understanding of the AN-ACC assessment process.
• Demonstrated change management skills.
• Good understanding of the financial drivers of a business – revenue, costs, investments, and the ability to interpret and use a P&L.
• Strong leadership and management skills.
• Customer centric approach.
• IT savvy.

Benefits & Culture:

• Generous salary package + not for profit salary packing + meal entertainment benefits.
• Relocation assistance + 3 months accommodation.
• Leadership role with supportive management.
• Make a meaningful impact on the lives of our residents.
• Discounted gym membership through Fitness Passport.
• Access to CHL’s Healthy Body and Mind Hub for you and your loved ones.

Additional Information

At Catholic Healthcare our Mission is 'We promote the dignity, life and spirituality of older people through connected and inclusive communities'.  Come and be part of it!

Please apply online now.

Please note, as part of the recruitment process, you will be asked to complete pre-employment checks before an offer is made. In addition to a NDIS check, Key Personnel checks of Police check and Bankruptcy & Insolvency checks will be required.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance we'll be in touch.