Conference and Event Organizer

Key responsibilities

1. Promote the hotel’s conference, convention and event facilities to prospective clients and generate new business.
2. Respond to enquiries regarding services and costs, and meet with clients to discuss their needs and present package options.
3. Arrange and coordinate services including conference facilities, catering, signage, displays, audiovisual equipment, accommodation, transport and social events, and organise participant registration.
4. Negotiate the type and cost of services to be provided within budget.
5. Prepare quotations, contracts and event orders, and coordinate their delivery across all departments.
6. Organise and coordinate the marketing and promotion of events, functions and conferences.
7. Oversee work performed by contractors and suppliers and report on variations to work orders.
8. Maximise the utilisation of facilities and improve the revenue and profitability of the conferencing and events operation.
9. Deliver outstanding client service and resolve client concerns quickly and professionally.

Skills and experience

1. Certificate III in Hospitality, a Diploma of Event Management, or equivalent qualification and/or relevant experience.
2. Demonstrated experience in conferences and events, functions, food and beverage, front office or sales.
3. Strong selling, negotiation and client-relationship skills.
4. Excellent written and verbal communication and attention to detail.
5. Proficiency with Microsoft Office and property management / reservations systems.
6. Sound planning and organisational skills, with the ability to manage multiple events and work under minimum supervision.
7. Knowledge of Occupational Health and Safety requirements.