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Travel is a journey. At Holiday Inn, we help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952.
So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Duty Manager, you are a leader in our hotel. You will be the person that guests rely on to handle transactions, offer local insights and anticipate every detail for a seamless experience. Reporting to the Rooms Division Manager, you will lead and oversee all aspects of hotel operations to deliver a unique guest experience, thus bringing our brand to life. The hotel team works closely together, so, whilst you will predominantly focus your time across Front Office, at times you will provide support to Food & Beverage, Housekeeping, Engineering and other areas of the hotel operations as needed.
You will be in tune with your team, driving performance and engagement ensuring they receive the right learning and development opportunities to maximise their performance and maintain a positive and productive work environment.
This critical leadership position requires proven capability to take the lead with the team and create exceptional guest experiences, as well as working well under pressure. You will have a passion for creating great guest experiences as well as a focus for motivating and engaging your team to deliver results.
The ideal candidate will also possess the following qualifications, skills and attributes:
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:
We are proud to be IHG and we know you will be too. Visit to find out more about us.
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