Fraud Investigator

Primary Details
Time Type: Full time


Worker Type: Employee


Fraud Investigator



The opportunity

• Sydney, New South Wales
• Permanent, Full-Time
• Be a driving force in fostering a culture of fraud awareness through engaging training initiatives
• Unleash your creativity and expertise in a dynamic environment, where every day presents new challenges and opportunities for growth

Your new role


Explore a career opportunity at QBE where you'll play a crucial role in safeguarding our assets and reputation. As a fraud investigator, you'll proactively detect and investigate all forms of financial crime and serious misconduct impacting the AUSPAC business. Providing high-quality Line 2 oversight and expert advice, you'll empower our business to combat fraud effectively and prevent future incidents. Uphold integrity and accountability as you work to maintain QBE's esteemed reputation as a trusted industry leader. Thrive in a dynamic and challenging environment, where each investigation presents an opportunity to enact positive change.



Key Responsibilities:

• Conduct end-to-end investigations into suspected fraudulent activities involving various stakeholders.
• Prepare comprehensive investigation reports documenting findings, conclusions, and recommendations for management review and potential disciplinary or legal action.
• Collaborate closely with cross-functional teams to enhance QBE's fraud detection and prevention capabilities.
• Liaise with law enforcement agencies to facilitate timely reporting and resolution of fraud matters impacting QBE.
• Proactively identify and recommend measures to address control weaknesses and reduce vulnerabilities to financial crime.
• Please note that for the successful candidate, this process will include a phone screen with our Talent Acquisition team, 2 interviews (either face-to-face or online via Teams), and background checks.
• Happy to talk ' Flexible Working'

About you


Join QBE as a Fraud Investigator if you bring a Certificate III or IV in Investigative Services or equivalent, coupled with extensive experience in investigation or dispute resolution roles within the insurance sector. Your adeptness with Advanced Microsoft Excel and coding languages like SQL and DAX is desirable. along with exceptional verbal and written communication skills. Your meticulous attention to detail, coupled with a commitment to accuracy in investigations, sets you apart. Preferred candidates will have a strong grasp of fraud detection methodologies in finance, familiarity with insurance industry dynamics, including regulatory frameworks, and a solid understanding of privacy laws.



About QBE


We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage.


We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner.


And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.


With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.


We believe this is our moment - what if it was yours too?


Your career at QBE - let's make it happen!



Benefits


We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance
• Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
• 18 weeks' gender-equal flexible leave for all new parents, including paid super
• The ability to maximise retirement savings through voluntary super contributions and company matching
• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
• Additional leave and support through QBE's Family Domestic Violence First Responder Network
• Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

Rewards & Recognition


We value our employee's experience with us and are proud to have been recognised for the following awards:

• 2021 LinkedIn Top Employer & HRD Employer of Choice
• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
• Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion
• Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
• Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
• Family First accredited employer since 2021

Apply now!



APPLY NOW and let's make it happen!



Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.



QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at



Applications Close: Thursday 23rd May


Application Close Date: 22/05/2024 11:59 PM


How to Apply:


To submit your application, click "Apply" and follow the step by step process.


Equal Employment Opportunity:


QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.