Number of Applicants
:000+
Summary: The Senior Hotel Operations Supervisor ensures smooth hotel operations and exceeds guest expectations.
Responsibilities:
- Supervise staff and coordinate daily operations, including front desk, housekeeping, and maintenance.
- Monitor staff performance and provide training and support as needed.
- Address guest inquiries, complaints, and feedback in a timely and professional manner.
- Collaborate with other departments to ensure smooth operation of hotel services.
Qualifications:
- Bachelor's Degree in Hospitality Management, Business Administration, or related field.
- 5+ years of experience in hotel or hospitality management.
- Strong leadership and interpersonal skills.
- Excellent communication and problem-solving abilities.
- Proficiency in MS Office Suite and hotel management software.
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