General Manager Risk & Compliance

• Make your mark and take ownership of this newly created role.
• Enjoy a stable work environment that genuinely offers a supportive work-life balance and a range of employee benefits designed to enhance your well-being and take-home pay.

General Manager Risk & Compliance - Full-time

Are you looking for a role that helps make a genuine difference in our community? As a member of the Executive Team, the role reports to our Director and has a focus on providing integrating and managing a comprehensive risk management framework across CatholicCare Central Queensland. This executive role is pivotal in building and nurturing a culture of compliance, ensuring alignment with regulatory standards, industry best practices, and organisational policies and procedures.

About the Role

The General Manager Risk and Compliance is tasked with the overarching responsibility of integrating and managing a comprehensive risk management framework across CatholicCare Central Queensland.

A key aspect of this role involves overseeing all external reporting obligations to the Aged Care Quality and safeguarding Commission, Disability Safeguarding Commission, and Work Safe Queensland, ensuring the organisation's adherence to the Aged Care Quality Standards, Human Services Quality Framework, and NDIS Safeguarding Standards. To fulfill these responsibilities, the Director of Risk and Compliance will:

• Lead the development and integration of a risk management framework that is comprehensive, proactive, and firmly embedded in all organisational activities.
• Build a strong culture of compliance and integrity, ensuring all staff understand their compliance responsibilities and the importance of ethical conduct.
• Oversee the management of compliance and risk within the specific contexts of the Aged Care Quality Standards, Human Services Quality Framework, and NDIS Safeguarding Standards.
• Direct all aspects of external reporting, ensuring timely and accurate compliance with all requirements
• Drive continuous improvement in risk management and compliance processes through regular review, training, and communication across the organization.
• Act as a strategic advisor to the executive team, providing insights and guidance on risk management, compliance strategies, and the mitigation of potential risks to the organisation.

What We're Looking For:

• Relevant degree with a preference for specialisation in Risk Management, Compliance, Law, or a related discipline.
• Minimum of 10 years' experience in Risk and Compliance, with at least 5 years in a leadership role.
• Demonstrated experience in managing compliance within aged care, human services, and NDIS sectors.
• Current Driver’s license (QLD).

In addition to the above, you will need to demonstrate:

• Expert understanding of accreditation processes, Aged Care and NDIS standards, the Human Services Quality Framework, and other relevant legislation and compliance requirements
• Proven leadership skills with the ability to foster positive working relationships, both internally and externally.
• Exceptional written and verbal communication skills.
• Strong problem-solving, negotiating, and decision-making abilities.

All offers of employment are subject to the satisfactory completion of relevant screening and background checks, including an Australian Federal Police check, an NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement.

Why join CatholicCare?

CatholicCare Central Queensland is a large, vibrant, and well respected not for profit organisation providing services across the Catholic Diocese of Rockhampton. From Mackay in the north to Bundaberg in the south, and out to Longreach in the central west, our primary focus is based on our Christian Ethos and the principles of Catholic Social Justice. CatholicCare is proud to deliver services and employ our people regardless of religion, background, or beliefs. You do not need to be Catholic at CatholicCare Central Queensland.

Our Benefits

As a valued employee of CatholicCare, you will join a diverse and innovative team of nearly 400 staff across the Diocese. Supported by quality leadership, you will proudly deliver services to make a difference in the lives of a wide range of people across our local community. You will also enjoy:

• A supportive work-life balance
• A stable employer with a very strong, values-driven culture
• Ongoing training and development opportunities
• Employee benefits across a range of product discounts and wellness content
• Access to our Employee Assistance Program
• Generous salary packaging options of up to $15,900 to increase your take home pay.

What to Do Next

To apply for this position, please submit the following documents:

• Your current resume
• A cover letter clearly addressing the key aspects and requirements of the role.

Apply today for a career that changes lives.