Human Resources Administration Officer

CQID is experiencing organisational growth across all services and seeking suitable candidates for a range of positions.

CQID is one of the largest employers of Aboriginal and Torres Strait Islander peoples in the Central Queensland region. Offering a broad range of service areas, with roles that serve our community across Rockhampton, Emerald, Longreach, Woorabinda, Gladstone, Bundaberg and Hervey Bay.

A new organisational structure, designated HR team and the implementation of a new Workforce Strategy. Striving to support employees on their career journey is a priority and contributes us to being a Employer of Choice.

Purpose of the position

The HR Administration Officer’s primary role is to support the Human Resources Manager, and the Human Resources team when directed, to ensure the day to day running of the HR team.

Responsibilities and duties

• Provide a comprehensive range of administrative support to the Corporate Services team, including but not limited to data entry, filing and document management.

• Build respectful and professional relationships within the corporate services team, current employees and potential employees.

• Contribute to the development of tools and resources to support the HR team.

• Assist with the creation and maintenance of employee files, ensuring that all information and documentation is up to date and accurate.

• Assist in the updating and review of relevant policies and procedures as required.

• Support the team in event planning for meetings, professional development and other initiatives.

• Provide backup to the Human Resources Officer, and relief to other members of the Corporate Services Team.

• Provide support to the HR team across all aspects of the employee life cycle by assisting with the preparation of recruitment and induction paperwork when required.

• Work always to advance the reputation of CQID and undertake additional relevant duties as required.

• Participate and contribute to the organisation’s compliance obligations under the ISO 9001:2015 Quality Management System and Human Services Quality Standards (HSQS).

• At all times work within CQID’s Workplace Health & Safety Policies and Procedures.

• Other responsibilities as directed by the Manager or General Manager.

Qualifications and experience

To be successful in this role you will need to demonstrate capability in the following areas:

• Aboriginal or Torres Strait Islander heritage and connection to community and culture

• Demonstrated awareness and understanding of complex challenges and key issues facing Aboriginal and Torres Strait Islander people and communities.

• Certificate III in Business Administration with a minimum of 2 years demonstrated industry experience or no formal qualifications with a minimum 5 years practical experience in the Human Resources field.

• Demonstrated experience in the provision of Administration support within a complex and high-paced work environment.

• Demonstrated organisational skills, including the ability to effectively prioritise and manage multiple tasks and deadlines.

• Well-developed interpersonal, written and verbal communication skills coupled with a high level of professionalism, dedication and enthusiasm.

• Excellent customer service skills including a commitment to quality customer service, and the capacity to exercise initiative, discretion and maintain a high level of confidentiality.

• Ability to manage competing priorities and deliver timely outcomes with limited supervision.

• Demonstrated high level knowledge and experience in using computers and particularly the Microsoft Office Suite and Human Resource databases