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We’re Momentum Energy – a power company owned by Hydro Tasmania, Australia’s largest generator of renewable energy. We’re on a mission to make energy simpler, and more human for customers. And it starts with our people: as we grow, we’re nurturing a culture of belonging, where diverse views and experiences are embraced and everyone is valued and respected. We encourage applications from qualified candidates of all ages, cultural backgrounds, abilities, genders and sexual orientations and are happy to adjust our recruitment processes, even in ways we may not have thought of before. Please reach out to us about any adjustments or support you may require.
About the role:
The Telesales Team Leader is responsible for driving sales performance and process improvements in the Telesales space. The role will involve delivering on our customer promises including required business SLA’s and KPI’s as identified by the Head of Customer Growth. Working towards Momentum’s strategic objectives including customer growth by running a fit for purpose, compliant operation that delivers exceptional customer experience at the lowest possible cost. This includes leading your team to deliver consistent and effortless on boarding experience.
This role is an integral part of the success of the team, working in a hands-on manner across the Telesales Team, the role is responsible for coaching, developing and leading the teams responsible for selling to Momentum’s new and existing residential customers.
What you’ll do:
What you’ll bring:
What's in it for you?
You'll work in an incredibly fun and rewarding business that genuinely values its people and customers.
We are super proud of where we work, our workplace and work culture. We pride ourselves on balancing work and home life and offer a truly flexible work environment, a competitive remuneration package, and the opportunity to play a role in Australia’s renewable energy transformation.
Interested but not sure if you tick enough boxes? At Momentum, we believe in the power of unique backgrounds and skillsets. And really, box-ticking is overrated. So even if you feel you don’t meet all the requirements listed, we strongly encourage you to apply.
For any recruitment enquiries or for any accessibility or workplace adjustment enquires including alternative ways to apply please contact us at .
We are a 2022 Circle Back Initiative Employer and commit to respond to every applicant.
This job is no longer accepting applications.
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