Business Insurance Consultant

• You are an experienced Insurance Professional within the Financial Services Industry
• We are an upbeat Retention & Growth team in Digital SME
• Together we will redefine how Australia’s Small Businesses and clients deal with insurance online.

See yourself in the team

This opportunity sits within our National Small Business team, who are supporting retention and growth for Australia’s Small Businesses and clients through a new digital experience within Aon.

Be part of this exciting new journey, take the next step as a Junior Broker as you focus on educating clients on risk and insurance products, submitting, and brokering business, presenting, and closing opportunities and servicing accounts.

You will work with awesome people and be supported to build your skills and confidence through initial training and ongoing development in this new operating model.  You will be contributing to positive client outcomes every day.  We are a diverse group of people who care for each other as much as we care for our clients. You will have the opportunity to build a strong career within Aon with the knowledge and skills attained in this role.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

On any given day you will:

• Achieve personal and team retention targets on small transactional accounts
• Manage volume of renewal quotations inbound/outbound calls and email contacts
• Connect with existing clients through several channels, such as e-mail messaging, and inbound and outbound phone calls
• Research the market to develop a good understanding of client needs, industry risk and business environment
• Negotiate terms with internal and external underwriting staff
• Partner with clients and colleagues across the business
• Multi-tasking whilst navigating a range of technologies
• Participate in training and mentor sessions to develop technical knowledge

We are interested in hearing from people who possess:

• Strong verbal, written and interpersonal communication skills
• Initiative and problem-solving skills
• Experience in Insurance sales, Financial Services, Health funds, or similar organizations servicing large client volumes
• Experience operating in a retention or sales environment achieving KPI’s
• Analyse information and data, to find opportunities and prioritize
• Driven towards setting and achieving goals and making a difference
• Excellent communication skills (verbal & written)
• Excellent attention to detail and be able to meet timelines
• Ability to work in a fast-paced environment
• Hold or willingness to complete RG146 Tier 1 insurance broking within first three months
• Possess a zest for learning and ability to make sense of information and learn systems and technologies at speed.
• Strong MS Word and Excel skills

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on 

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.  

If this sounds like the role for you then we would love to hear from you. Apply today!