Full-Time Catering Sales Executive

About Us

The  Hotel Windsor is an iconic Australian hotel embodying the architecture and elegance of a European style 'Grand Hotel', situated on Spring Street and located at the 'Paris' end of Melbourne. Our Bygone Era style hotel consists of five stunning private function rooms catering to an array of different clients/events. The Catering and Events Sales Department plays an essential role in crafting unforgettable experiences. From elegant weddings and corporate functions to festive celebrations, the team at the Hotel Windsor ensures that every event is executed flawlessly.

We welcome positive, passionate, honest and hardworking individuals into our team and commit ourselves to the highest professional standards. We support integrity and initiative, and we strive to give opportunities for personal and professional development in a supportive environment.

The Opportunity 

We're in search of a driven and experienced Full-Time Catering Sales Executive who can execute each event with confidence and professionalism. In this role you will play a pivotal role in shaping our catering and event services to meet the diverse needs of our clientele.

This is an exciting opportunity for someone who thrives in crafting events and excels at building relationships.

Discover what awaits you:

• Immerse yourself in the storied legacy of Melbourne's iconic Grand Heritage Hotel, where every day presents a chance to shape its enduring narrative.
• Experience the ultimate convenience of a prime CBD location, mere steps away from public transport and at the heart of Melbourne’s vibrant city.
• Indulge in exclusive discounts across our esteemed collection of venues including Kudo, Aru, Sunda, Antara 128 and Parcs.
• Join forces with an iconic and talented team of individuals who are experts in delivering world-class service and hospitality.
• Indulge in daily, nutritious staff meals to fuel your workday!
• Access a supportive Employee Assistance Program (EAP), offering a wealth of professional counseling and wellness resources to nurture your holistic well-being.
• Opportunities to take your career to new heights, with plenty of room for growth within our ever-expanding hospitality group.
• Competitive salary and incentives for the right candidate.

Key Responsibilities

• Sell and coordinate events, ensuring personalised, courteous and friendly service is given to all guests and clientele.
• Respond to general enquiries, conduct venue inspections, contract events and coordinate all aspects of the event.
• Prepare detailed proposals and contracts tailored to the specific requirements of each client. Present proposals in a professional manner and negotiate terms to secure contracts.
• Collaborate closely with the hotel's banquet and culinary teams to ensure seamless execution of events. Coordinate all logistical details including menu selection, room setup, audiovisual equipment, and any special requests.
• Assist the team in achieving budgeted revenue targets.
• Build and nurture strong relationships with new and existing clients.
• Stay informed about industry trends, competitor offerings, and market demand.
• Ensure exceptional customer satisfaction by providing attentive service throughout the planning process and by addressing any concerns or issues in a timely manner.
• Maintain accurate records of all sales activities, client interactions, and contracts.

Required Skills

• At least 1 year experience in a similar role in a hotel or related events industry.
• Flexibility to work weekends and public holidays when necessary is essential.
• A passion for delivering ultimate guest satisfaction through creativity and innovation.
• Knowledge of Ivvy or similar event management system is highly regarded.
• Creativity and an eye for detail is essential.

If this sounds like you, we can't wait to hear from you! Take the next step in your career by applying now and join our exceptional and iconic team at The Hotel Windsor.

We value the unique backgrounds, experiences and contributions that each person brings to our team, and we encourage and celebrate our diversity. First Nations peoples, those identifying as LGBTQIA+, women and people of all ages are encouraged to apply. Our aim is to create a workplace that reflects the community in which we live.

Please note that only short-listed candidates will be contacted for this role. You must have full permanent working rights in Australia to be considered.