Social media manager

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Job Description - Social media manager

Job no: 0052601 Location: Parkville Role type: Full-time; Continuing Department: Advancement, Communications and Marketing Salary: UOM 8 – $119,742 - $129,607 p.a. plus 17% super About The Role The Social Media Manager (Faculty channels) plays a pivotal role in enhancing the university's global reputation and engagement through strategic social media initiatives. Responsible for overseeing approximately 30 faculty social media channels and leading a high-performing team of Faculty Social Media Advisors, this position drives communication and marketing objectives through the ongoing delivery of channel strategies, creative content, insights, resourcing and budget optimisation.

  • Reporting to the Head of Social Media, this role also leads the management and analysis of issues as they arise through social media, exercising high-level judgement and collaborating cross-functionally with the Strategic Communications team to protect and enhance the reputation of the University.
Who We Are Looking For You have considerable experience in social media strategy, issues management and content development. You will demonstrate a proven track record in building and maintaining relationships while effectively managing multiple stakeholders. Exceptional written and verbal communication skills, coupled with experience in people management and relationship building with senior executives, are essential for success in this role. You will also have:
  • Demonstrated significant work experience within relevant marketing and communications field and post-graduate tertiary qualification in marketing, communications, finance, business or a related discipline or an equivalent combination of relevant experience and education/training.
  • Demonstrated successful delivery of strategic marketing and communications activities within a large and complex organisation.
  • Proven track record managing issues and crisis management in complex environments.
For further information regarding responsibilities and requirements, please refer to the attached PD. This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures. Please note: Visa sponsorship is not available for this position . This role requires current valid work rights for Australia. Your new team – Advancement, Communications and Marketing The University’s Communications and Marketing function provides strategic, advisory and operational services to support the academic mission and the University strategy. It fosters a culture of best practice and collaboration across the University’s communication and marketing teams and stakeholders and uses data-driven insights to inform decision-making across the University What We Offer You! In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out our benefits page! About The University Of Melbourne We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn. Be Yourself The University of Melbourne values the unique backgrounds, experiences and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page. We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request". Aboriginal and Torres Strait Islander Applicants We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne. For further information, including our 2023-2027 Indigenous strategy please visit - Join Us! If you feel this role is right for you, please apply with the following documents: Resume Cover Letter outlining your interest and experience. The responses against the following Selection Criteria: Strong experience in social media, content development and execution strategies. Proven track record managing issues and crisis management in complex environments. Ability to work in a collaborative, rapidly changing and agile environment, to use creative thinking to challenge the status quo to deliver to effective business outcomes. ^For information to help you with compiling short statements to answer the selection criteria and competencies, please go to If you have any questions regarding the recruitment process, please feel free to contact Fahim Farzad via email at , ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address. If you have any particular questions regarding the job please follow the details listed on the Position Description. Please note that in the event of sourcing a suitable candidate, the closing date for applications may be brought forward, and the job vacancy may be closed. Therefore, we encourage interested individuals to submit their applications promptly.
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