Job Description
Excellent learning opportunity Role with wide exposure Extreme ownership environment About Appetency Recruitment Services
Appetency Recruitment Services is a specialised recruitment & consulting firm that is known for exceptional client satisfaction and for delivering exceptional results for our clients. We are highly customer focused. We are looking for performers / leaders who care about the clients and focus on providing exceptional results and customer experience.
If above sounds like you then this is “the opportunity” in a great team.
About the Role - Responsibilities & Requirements
The official title of the role will be “Client Success” encompassing your accountability to ensure successful (not just placement) for our clients. You will be clients advocate working in Appetency Recruitment Services and Appetency Recruitment Services advocate for the client.
Primary Characteristics:
We are Looking for a leader – exceptional relationship building and client management experience Capable of taking “extreme ownership” on delivering results Capability to own his/her job closures and to understand impact/importance of his/her work on our clients & team Proactive, Accountable and Want to achieve more responsibilities Role and Responsibilities:
We are a small team at this moment thus the role shall provide a wide exposure and you will be required to accept and overcome diverse challenges in this role.
Take accountability of your activities and result – ability to reverse engineer your targets to an annual plan in a Highly KPI driven environment Strong time management skills and the ability to multi-task/handle multiple roles Good interviewing skills to “really assess” both cultural and technical skills of the candidates The role’s responsibilities can be split across the following areas:
Recruitment
Source candidates, Qualify candidate, Conduct candidate profiling and manage team performance to manage team's timely team profiling Motivated by excellence & desire to achieve – taking pride by helping someone get a job Ability to exceed Weekly / Monthly KPIs Prepare PD, conduct reference checks, coordinate / take ownership of the entire recruitment lifecycle for the candidates HR Coordination
Operate from client location as internal HR Carry out the required HR processes for the clients as per our offering Prepare HR and employee documentation Acting as an ambassador for the client’s business Conducting candidate interviews and acting as the “Final decision taking authority” before presenting candidate to the client Capturing and documenting client requirements & software product requirements Assist with identifying gaps and collaborating with the technical/software development team to ensure clients process are automated as required Client Success
Building exceptional long term relationships with the clients Understanding and documenting client environment, culture, etc Ability to understand bigger picture and identifying/recommending the right salary package and fit (with consultation with other members in the team) Site visits to facilitate relationship building and well-being checks on placements New Business Development – capture new clients Continuous improvement
Help uplift customer experience Help uplift company capability
Experience & Skills Requirement:
EXCEPTIONAL English & communication skills both oral and written Drive to learn and perform PROVEN relationship building and client engagement experience Relevant HR qualification and interest in the field Ideally should have 1-2 years internal HR experience or with a IT / Digital recruitment agency Previous technical experience or good understanding of IT / Technical recruitment and sourcing Ability to interview candidates in various technical role to assess right fit for the client RPO experience shall be highly regarded Technical certifications shall be highly regarded Ideal candidate: Person with technical background / experience and with experience in HR / recruitment and hardworking individual who is looking to take the next step in his/her career What is on offer?
Great working environment and culture – you must have values similar to our Permanent Position – good pay + super + comms Long term career and growth opportunities Exposure to wide variety of roles and client engagement Hybrid work environment ideally you will be working from office only 1 day per week High performance driven culture Autonomy in role – we are looking for high-performers & support autonomy Open to regional candidates that are happy to travel to office / client sites / client meetings
No CV Required
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