Academic Administration Officer

Who we are?
At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities – and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams.

Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous –We’ve built a culture that celebrates community, collaboration and innovation, where people love what they do.

What’s the job?

The Academic Administration Officer will provide exceptional service quality, customer-focused academic administration support across all aspects of the student and course lifecycle. It will support the requirements across academic policy, course administration and implementation, planning and scheduling, academic governance committees, records and resulting data and archive management, regulatory compliance requirements and project delivery functions.

This opportunity is for a 12 months contract, working full time hours at any of our campuses across Australia (Adelaide, Sydney, Melbourne or Brisbane). To be successful on this role, you must hold full working rights with no time or length of work restrictions (current students or working holiday visa holders are encourage not to apply due to their restrictions). This role requires the candidate to attend campus on daily bases.

 Principal accountabilities are (but not limited to):

• Academic Administration & Compliance: Process academic administration tasks accurately and on time, ensuring full compliance with policies, regulatory requirements, ESOS and PRISMS obligations. Experience in Higher education is preferred.
• Student & Staff Support: Provide high-quality customer service and clear academic information to students, staff, and integrated campus teams.
• Data & Records Management: Maintain accurate and compliant student and enrolment records across all systems, ensuring that approved changes and updates are consistently reflected.
• Governance, Exams & Academic Processes: Support governance committees, results entry, credit/RPL processing, examinations, course completions and graduation activities.
• Operational Coordination & Continuous Improvement: Support project timelines, onboarding and teaching agreements, contribute to quality and risk processes, and promote efficient, innovative and collaborative ways of working.

To read more about the role, please click here for Job Description.

Who you are:
To be successful in this role, you will have:

• Experience in academic administration functions,  including knowledge of VET and HE regulatory requirements desirable.
• Minimum 2 years' experience within the HE or VET sector is desirable.
• Knowledge of ESOS, TEQSA, and ASQA regulatory requirements and frameworks.

Why join us?
As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you’ll find endless opportunities for professional development and career progression.

We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.

We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions.

What we offer:
We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At Torrens University Australia, you’ll benefit from:    

• Study free in a course/degree related to your position    
• B Corp certified university – values driven, and purpose led
• Access to internal opportunities - Be supported to learn, grow and move across the organisation      

To learn more about our benefits, visit our website https://www.torrens.edu.au/about/career-opportunities/why-work-with-us/employee-benefits

Hiring process

We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. Should you have accessibility requirements or needs, please contact [email protected] for confidential support to ensure an equitable, barrier free application process, as we have a Reasonable Adjustment Procedure in place to support you through the recruitment process.
 

To learn more about what makes Torrens University Australia a great place to work, visit https://www.torrens.edu.au/blog.

We’d love to hear from you.

If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at [email protected]