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Account Executive (SMB)

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Job Description - Account Executive (SMB)


The Role


Lyrebird is one of Australia's fastest-growing health technology companies. Our AI medical scribe is used by thousands of clinicians, and we're just getting started. We're building a clinic-level motion, and this role sits at the centre of it.


The Account Executive is a senior individual contributor role with real commercial ownership. You'll run the full cycle across GP practices: demo, onboard, expand. You'll work closely with the Head of SMB Sales in a team that moves fast and rewards results.


This role suits someone who thrives on complexity and enjoys selling into environments with multiple stakeholders. You're consultative by nature, you build genuine trust, and you hold yourself to a high standard without needing to be the loudest person in the room.


About Us


Lyrebird Health is transforming the quality and accessibility of healthcare by automating clinicians' most time-consuming tasks.


Thousands of clinicians across multiple disciplines use Lyrebird every day in environments where accuracy, safety, and time matter deeply. Everything we build is grounded in earning trust, reducing cognitive load, and delivering meaningful impact at scale.


What you'll do


  • Own the end-to-end commercial relationship with GP clinics, from first demo through to full-clinic adoption and long-term growth

  • Run compelling, tailored demos for practice principals, clinic managers, and clinical leads

  • Drive clinic-wide onboarding, hitting early activation milestones that build the foundation for retention

  • Identify and close expansion opportunities across clinic groups and referral networks

  • Manage a structured pipeline and forecast accurately, working closely with the Head of SMB Sales

  • Partner cross-functionally with CS, RevOps, and Product to sharpen the clinic go-to-market motion

  • Feed market and customer insights back into the business to help shape how the product and proposition evolve

What you'll bring



  • Proven experience in B2B SaaS sales or partnerships, where you've run demos, closed deals, and managed a pipeline end-to-end

  • A consultative, relationship-led approach: you build trust with stakeholders, not just top-of-funnel pipeline

  • Comfort navigating complex buying environments with multiple decision-makers and competing priorities

  • High standards, low ego, and a bias toward action


Nice to have


  • Experience selling into healthcare, allied health, or health-tech environments

  • Familiarity with clinic operations or primary care settings

  • Experience working in an early-stage or high-growth SaaS company where the playbook is still being written

  • Exposure to expansion or land-and-expand sales motions

This is a role that connects directly to something that matters. Every clinic that adopts Lyrebird means clinicians spending less time on documentation and more time with patients, and that has a real, tangible effect on the quality of care people receive. You'll feel that impact in the work.


We pay top of market: base, super, and a commission structure designed to attract and keep genuinely great people. 


We're building a team that reflects the diversity of the people who benefit from our work. We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive. If you're from an underrepresented background in tech, we strongly encourage you to apply, even if you don't meet every requirement.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Original job Account Executive (SMB) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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