Account Management Executive

Job Description
We’re a team of young, friendly, results-hungry, and data-driven digital marketing professionals, based in Southbank. We’re looking to grow our team to reach even more people, so come and join the movement!

We offer a range of services from Google Ads, SEO and social media to web design, video production, applications integration, e-commerce solutions, and more. We’re truly a full-service digital marketing agency.

Our business model is all about ethical marketing services based on data and results, not guesswork.
We’re not in the business of churning through clients or team members – we believe in long-term partnerships
And nor do we burn through marketing dollars – we deliver meaningful results that make a long-term difference for our clients.
You’ll get to work with a huge range of businesses – in terms of size, locations and industry.

What you’ll be doing
Managing both new and existing client relationships.
Developing strategies, plan, and report on digital projects, both new and ongoing.
Overseeing the entire project lifecycle.
Handling the technical queries of clients in projects.
Making sure clients receive requested products and services in a timely fashion.
Communicating client needs and demands to employer company.
Forecasting and tracking client account metrics.
Managing projects within client relationships, working to carry out client goals while meeting company goals.
Utilise analytics to drive campaign effectiveness and deliver strategic insights.
Collaborate closely with both internal team members and external partners to craft seamless digital experiences.

You’ll need to…
In-depth understanding of digital production, marketing channels, and platforms, including paid media and SEO.
Proven experience in digital marketing industry.
Background in account management or comprehensive project management.
Have the technical understanding of SEO (strategy, on/off-page): track/analyze SEO performance, lead/implement technical SEO audits, research/take initiatives on new SEO practices.
Have knowledge of Google Analytics, Search Console, Tag Manager and Google Business Profile optimisation, pretty good with WordPress/Shopify CMS, Magento, Neto & okay with coding languages (CSS, PHP. HTML).
Have understanding of other digital marketing specialities eg SEM, CRO, CRM and digital advertising
Be a great communicator ie excellent spoken/written English
Be well-organised ie able to monitor progress and adapt quickly, make quick decisions and set priorities.
Have the ability to juggle among multiple accounts.
Account Management experience in digital agency is preferred.

Xugar values diversity and believes it is a real strength across our teams. We strive to create an inclusive environment where all experiences and perspectives are valued and used to build our products/services and strengthen our culture.

Must have Australian working rights & able to work onsite.

Systematic Security Pty Ltd - Melbourne, VIC

Promote local employment to your region, community or member organisation with a uWorkin Talent Community. Find out more .