Account Manager

Covering the Albury Wodonga region, this role involves full account management responsibilities including developing client relationships, driving sales and rental order intake, overseeing financial performance, and meeting annual growth targets.

We are seeking an enthusiastic, career-minded individual who is passionate about delivering strong sales and service solutions. You will actively represent the Crown brand throughout Northern Victoria and Southern NSW, with extensive travel across the region.

Join a global leader in the Materials Handling Equipment industry and enjoy excellent career development opportunities both locally and nationally. To support your success, you will be provided with all the tools of the trade including a mobile phone, laptop, and your choice of either a company vehicle or a generous car allowance.

Responsibilities & Duties

• Relationship accountability within the designated accounts. You are the face of Crown and the direct contact within your account list.
• Identify, develop and secure new business.
• Plan, develop and execute account development strategies in consultation with key stakeholders.
• Manage sales performance by ensuring all annual sales and rental budgets are met while achieving overall gross profit and net contribution targets.
• Customer education on Crown products and services, ensuring latest technology and product development is well communicated to your accounts
• Actively review monthly performance across product classes to identify market opportunities.
• Build longstanding and effective business relationships with your Corporate customers at various levels including operations and procurement
• Identify business growth opportunities and implement strategic business plans to ensure these opportunities are maximized.
• Work closely with service team to ensure a unified position while delivering industry leading customer service levels.
• Work collaboratively and proactively with interstate colleagues to ensure a consistent level of account management and development is achieved
• Daily management of your individual forecast pipeline 

Skills & Experience

• Demonstrated track record in equipment sales, with a minimum of three years of experience.
• Experience in sales within material handling or logistics sectors is highly desirable.
• Exceptional presentation and communication skills.
• Proficient negotiation skills.
• Experience developing, maintaining, and growing business relationships. 
• Business acumen and problem-solving abilities. 
• Familiarity with CRM software for tracking sales, managing customer interactions, and generating performance reports.

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.



The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.