Account Manager - Excellent Benefits Package

TO APPLY FOR THIS ROLE PLEASE FOLLOW THIS LINK:

https://forms.monday.com/forms/b3bf9a6dc35d0e265a979aaf688c17c0?r=use1

About SXSW Sydney

SXSW, the world’s most iconic future-focused conference, festival and expo, has headed out of North America, to a roaring debut in 2023; the event will make a return in 2024. Focusing on creative industries in the Asia-Pacific region, SXSW Sydney presents a jam-packed week where the Tech & Innovation, Gaming, Music and Screen industries will converge to make new connections and ground-breaking, unexpected discoveries. SXSW Sydney honours the history and legacy of SXSW in Austin, whilst spotlighting a unique perspective from the Asia-Pacific.

Featuring more than 1,000 conference sessions, talent showcases, screenings, trade and public exhibitions, networking opportunities and parties, SXSW Sydney will amplify opportunities for creatives to achieve their goals.

About The Team

The Partnership Operations and Account Management Team delivers best-in-class sponsorship management to ensure a Partner’s lifecycle and experience of SXSW Sydney is positive, seamless and achieves mutual shared outcomes. 

About The Role

As part of the Partnerships Team, the Account Manager supports the end-to-end delivery & fulfillment of SXSW Sydney partnerships, providing a first-class experience. The role requires strong project management, communication and interpersonal skills. Role responsibilities include:

• Serve as the primary contact for clients after a sale is complete; keeping the Account Management Lead across all client conversations as required
• Project manage fulfillment of clients’ purchased assets such as advertising placements, social media campaigns, activations, hospitality & networking events, programming, ticketing, and lounges
• Liaise and collaborate with other departments internally to facilitate fulfillment of assets 
• Upsell client on additional opportunities where possible to enhance client’s presence and to supplement assets already purchased
• Support Account Management Lead with post show reporting in an accurate and timely manner
• Assist with project management and administrative tasks as required

About You

• Strong written and verbal communication skills 
• Strong project management & organisational skills
• Strong problem solving skills 
• Can manage multiple deadlines 
• Client management & delivery
• Event management, design & operational delivery
• On-site event management experience
• Project management software (experience of using Monday.com would be a plus!)
• Canva experience and an Agency background is desired

SXSW Sydney offers hybrid working options, team lead cultural forums, mentor programs, ticket access to TEG produced events and many more benefits.

SXSW Sydney is an Equal opportunity employer committed to embracing a diverse and inclusive work environment for all.

Please note that you must have permanent and unrestricted rights to work in Australia to apply for this role.

TO APPLY FOR THIS ROLE PLEASE FOLLOW THIS LINK:

https://forms.monday.com/forms/b3bf9a6dc35d0e265a979aaf688c17c0?r=use1