Account Manager - Retail

About us

Cheil Australia is an idea-focused, data-inspired, CX agency based in Sydney and part of Cheil worldwide; a global agency network of 53 offices across 45 countries with 6,500 employees.

More locally, Cheil is a fast-growing family of over 90 thinkers, creators and passionate doers based between the heart of Surry Hills and Olympic Park. Cheil delivers Digital, Retail and Creative solutions for some of the world’s most loved brands.

Our specialist teams work together to create a truly integrated approach for our partners. We produce work across all channels for the greatest impact and the biggest return. Connecting capabilities for a truly inciting customer experience.

Your New Opportunity

The Retail Account Manager will be responsible for the efficient management of retail experience projects, including print, digital, physical store fit-outs, small builds merchandising, ensuring all work is aligned with the direction of our client.

You will manage and coordinate the delivery of client briefs, through creative development to client presentation within the retail and experiential space.

What you’ll be doing

• Manage development and execution of campaign plans, timelines and project plans
• Develop and build strong relationships with existing clients, new clients and key partners Work with the Senior Account Director across client briefs through the creative process and managing client feedback
• Coordinate projects with local and offshore vendors and internal resources to guarantee on-time and cost- effective delivery of outputs
• Liaise with project management team and assist in reporting and POD collation for nationwide execution
• Compile creative work into agency template for client presentations
• Manage the process of compiling creative work to ensure work is inspirational, consistent and exceeds client’s expectations

About You

• 2-4+ years’ experience within retail and experiential
• Must have demonstrated experience within an agency environment 
• Able to manage project resources and key stakeholders
• Experience in managing deadlines and time estimates
• Excellent written, verbal and presentation communication skills
• Highly organised
• An active listener

Life at Cheil

At Cheil, we truly value our people and promote a healthy, collaborative and supportive culture. We are an equal opportunities employer committed to embracing a diverse and inclusive work environment. We also provide some great benefits:

• Hybrid working between home and our two Sydney offices
• Competitive remuneration package
• Performance rewards + incentives
• Discounts on Samsung products – up to 50% off
• Discounted Health Insurance, Health and Wellness subsidies and Lifestyle Membership
• Day off for your Birthday
• An additional day off for anniversary year
• Ongoing training, career development and progression planning
• Personalised learning platform and tools
• Modern office with a vibrant atmosphere
• Onsite parking available in Olympic Park and Pet-friendly office in Surry Hill
• Regular team and company social events
• Opportunity to work on one of the biggest and most loved global brands.

How you can join the team

If this role and life at Cheil sounds like the perfect fit, we would love to hear from you! If you require any reasonable adjustments during any part of the recruitment process, please let us know.