Account Service Officer - ACCS

Role: Accounts Services Officer

Location: Murarrie, Brisbane (Turrbal and Jagera Lands)

Employment Type: Full time 

The position of Account Services Officer – ACCS is a function of the Finance team and operates as part of Goodstart’s Centre Support Office. The team of officers are responsible for ensuring Additional Childcare Subsidy is administered accurately for children and families in line with Goodstart Policies and Procedures and overall legislation. The team also manages the end to end administration of the internal Early Learning Fund, from reviewing applications to ensuring accurate payments. 

Working predominantly in the Childcare Management System, the role includes a variety of administrative and support tasks, including the management of all ACCS – Child Wellbeing claims and supporting centres with all types of ACCS funding.

Your Impact:

• Ensuring accurate and timely application of all ACCS – Child wellbeing applications, End to End process. 


• Work alongside internal teams to support ACCS children to attend care regularly, with a focus on children with high absences. Including supporting policies, internal documents and supporting Centres to reduce barries with families who are in receipt of ACCS funding .


• Ensure Centres are supported with guiding materials and advice on the application of ACCS – Temporary Financial Hardship, ACCS – Transition to work and ACCS - Grandparenting 


• Support children in need of wellbeing support and complex enrolment circumstances, to successfully receive ACCS – child wellbeing support and to access the Provider Eligible Arrangement where applicable


• Close management of ACCS applications, exploring all funding options if ACCS is exhausted and management obtaining all Government approvals – ensuring they are stored in a central locations. 


• Establish and maintain customer relationships; liaise with external clients including customers in relation to payments and general enquiries


• Communicates and coordinates accounting policies, practices, and procedures with department and company managers and officials, customers, reporting agencies 


• Stay up to date with all Governing Policies, internally and externally, including referring to Department of Education when clarification is required.

What Goodstart can offer you:

• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes.


• Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.


• Be a part of a team and work environment where everyone feels a sense of belonging, inclusion and purpose.


• Access to discounted childcare (up to 15%).


• Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs (Negotiable with line manager).


• Discounted health care and access to employee wellbeing program with BUPA.


• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.


• Fitness Passport – access to gyms and pools for you and your family at a heavily discounted price.


• Security and stability - as Australia’s largest provider of early learning and care and a not-for-profit social enterprise, we exist purely to improve the lives of Australia’s children and their families.
  
  

You’ll bring to the table:
Desirable

• Previous Early Learning Industry knowledge or experience.


• Experience in with Child Care Management System


• Outstanding Customer Service and communication skills.


• Basic / Intermediate excel skills.


• Previous experience/knowledge of SAP.
  
  

How to apply

Click ‘Apply Now’ and submit your application.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

Have a question? Contact Fiona of our Talent Acquisition Team via email [email protected]

At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply. For further information and support email [email protected]

If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.

Posting Notes: MURARRIE, BRISBANE || QLD || Australia (AU) || | || No Early Childhood Qualification || Full-Time