Accounts Officer

About the role:

The Accounts Officer manages the processing of invoices, records payments and tracks expenses for the Business. Working in a small team, the Accounts Officer must have immaculate attention to detail as each expense will be cross-checked to ensure that the billing is accurate.

The role requires exceptional customer service to Real Estates, landlords and tenants when addressing aging debt, running regular debtor reports, following up with write offs and achieve mid-month and end-of- month deadlines. 

They will also assist with other ad hoc tasks, where required. The Accounts Officer will work closely with the Accounts, Customer Service, Operations and Sales teams. 

You'll be working in a supportive and engaging environment that embraces change and continuous improvement. 

Key areas of focus

Accounts Receivable 

• Following the debt collection process, which includes sending overdue letters and making phone calls. 
• Daily communication with agents, landlords, and tenants to pursue outstanding debts. 
• Ensuring accurate entry of debtor remittance advice in accordance with established accounts team procedures, while also handling filing tasks.
•  Serving as the initial point of contact for troubleshooting real estate and landlord-related issues pertaining to accounts. 
• Professionally and courteously handling all incoming phone calls. • Demonstrating confidence in resolving issues and applying accounting terminology as needed. 
• Efficiently coordinating and distributing letters and statements. 
• Meeting the specified mid-month and end-of-month deadlines. 
• Generating and reviewing debtor reports for reference and analysis 
• Daily receipting of payments

Accounts Payable

• Processing of payments and financial transactions to suppliers 
• Liaising with finance officers and suppliers concerning stock management, financial records and accounts. Verifying expense reports and querying invoice items from internal and external business finance officers and reconciling invoices.
• Communicating with the wider Accounts Payable team and comparing system reports to better manage Accounts Payable processes 
• Entering invoices into MYOB 
• Processing payments 
• Filing and maintaining supplier records 
• Checking and verifying invoices 
• Preparing cheques for payment 

Additional

• Maintain and update notes on customer files in CRM/MYOB with data accuracy. 
• Maintaining the accounts email inbox. 
• General administrative tasks. 
• Maintaining compliance with company policies and legislative requirements. 
• Provide backup support if team members are absent. 
• Build relationships with external stakeholders. 
• Attend training to ensure confidence with accounting terms, troubleshooting alarm issues/faults and legislation requirements.

We’re looking for people who

• Have 2-5 years' experience in accounts or similar environment. 
• Are experienced in using accounting software (MYOB preferable)
• Have demonstrated experience with aging accounts and vehicle write offs.
• Have previous experience working in a fast-paced environment with a high-volume workload.                          
• Have previous experience managing mid and end of month procedures
• Are able to work towards deadlines. 
• Possess intermediate skills in excel, with a high attention to detail. 
• Understand trust accounting or Real Estate agents (desirable) 
• Have a Diploma or above in Accounting or Business Management (desirable)
• Have exceptional customer service skills. 

What's in it for you

• Great work/life balance, set regular day shift hours, Monday to Friday. No evenings or weekends.
• Attractive remuneration
• Opportunity to join a progressive team

All applications should be submitted via Seek.

About the Company

Smoke Alarm Solutions is the leading provider of residential smoke alarm compliance and maintenance services to the Australian real estate industry. We are Australian owned and operated since 2007 with local technicians and electricians located throughout Queensland, Victoria and South Australia.