Accounts Receivable Officer - Collaborative Environment

Join Our Innovative Aged Care Team in Strathfield!

Do you thrive in a fast-paced environment, enjoy problem-solving and passionate about Aged Care! 

About the role: 

• Prepare and process journals for billing and adjustments and required journals and reconciliation for monthly completion of Direct Debits and statements.
• Prepare and forward customer correspondence and prepare and process refunds.
• Maintain communication lines with key stakeholders.
• Action email enquiries, answer and assign wrap codes to phone enquiries and perform administrative functions.
• Ensure work instructions, procedure manuals, working forms and templates are regularly updated and maintained.
• Complete month end processing and reporting as required 
• Maintain accurate client records including account reconciliations and resolution of discrepancies.
• Process data entry required for production of client invoices and statements
• Identify irregularities in data, investigate and bring to the attention of the Team Lead.
• Provide feedback on transactions that have been incorrectly processed or missing and need to be considered for accrual for month end close completeness. 
• Process, track and refund Accommodation Bonds and Deposits.
• Process resident departures, prepare probate request and refund request letters for resident representatives.

Who we are looking for: 

• Relevant and demonstrable work experience in a similar or comparable role eg, accounts receivable, journal preparation, bank reconciliation and bookkeeping
• Demonstrated experience in managing multiple systems concurrently
• Strong Attention to detail and accuracy in work
• Ability to multitask and work towards tight deadlines
• Exemplify good communication skill and ability to communicate professionally with others both verbally and in writing

What We Offer:

• Positive and supportive work environment
• The chance to make a real difference in the lives of our residents
• Competitive salary and staff benefits
• Access to our state of the art EAP provider
• Discounted private health insurance and banking products
• Excellent learning and development programs 

Why Join Us:

• Be part of an innovative and forward-thinking organisation leading the way in aged care.
• Make a positive impact on the lives of our residents and their families.
• Contribute to a collaborative and supportive work environment.

More about Columbia Aged Care:

Columbia values best practice and high service standards to deliver resident centered care through Care in everything we do, Comfort in the environment we create that ensures quality of life, Consideration in the open supportive way we act to both Residents and colleagues.

People are our biggest asset; they represent our past, our present and our future and Columbia is committed to providing continued professional training and development to support a growth mindset.

We provide a values-driven and inclusive environment for all our employees with a supportive and engaging leadership team. 

Columbia is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other. 

We actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.