We are desiring to recruit an ambitious Admin and Customer Service Officer to join our high-achieving team at Smart Start Interlocks in Heidelberg West, Melbourne VIC.
Growing your career as a Full time Admin and Customer Service Officer is a terrific opportunity to develop beneficial skills.
If you are strong in problem-solving, planning and have the right personality for the job, then apply for the position of Admin and Customer Service Officer at Smart Start Interlocks today!
Ajen Monitoring Systems are seeking a permanent full-time Administration & Customer Service Officer to join their motivated and highly driven team.
We are looking for people who take pride in providing the best service possible and looking to diversify in the customer service & support experience.
Key responsibilities include:
- Resolve customer queries quickly & accurately
- Answering medium to high volumes of in-bound calls
- Resolving complaints & ensuring overall customer satisfaction
- Assisting with program reporting
- Accounts receivable support including debt collection
- Record management & data entry
About You:
- Competency with full Microsoft suite of programs
- Enthusiasm & experience in customer service
- Creative & quick thinking
- Calm & resilient attitude
- Negotiation skills & clear communication
- Discretion & confidentiality
- Ability to work effectively in a fast-paced environment
- Flexible & adaptable
- A respectful & cooperative team approach
- Undergo a National Police check if successful
What we can offer you:
- A supportive environment including a comprehensive ongoing training program
- The first two weeks of your employment is dedicated to training you
- Company uniform on completion of probationary period
- Reward & recognition program
- Regular performance appraisals and supervision
- Monthly team meetings
- Opportunity to grow with the company
- Team social events and peer support
- Rotating roster between Mon-Fri 7.30am-6.30pm; Sat 9am-12.30pm with overtime rates when applicable
- Monthly RDOs
Ajen Monitoring Systems are the leaders in offender monitoring, we provide governing bodies with effective solutions for monitoring offenders under Drink Drive legislation. We have been operating in Australia for over 13 years with multiple locations across the country. The corporate office is based in the north-east suburbs of Melbourne.
If you are keen to establish an exciting career path with a successful and progressive company, please submit your resume and a cover letter.
*Only shortlisted candidates will be contacted*
Benefits of working as a Admin and Customer Service Officer in Heidelberg West, Melbourne VIC:
● Unlimited Growth Potential
● Advancement opportunities
● Competitive salary
Salary :
No CV Required
How to get there?
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