Administration and Customer Service Officer

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Job Description - Administration and Customer Service Officer

Are you a Customer Service Extraordinaire?

Well we want you!!

Just Careers Training Pty Ltd trading as Licences 4 Work is a Registered Training Organisation that operates on a National Level.

Due to ongoing strengths and growth, we are now seeking a Full Time Administration/ Customer Service Staff to join our team at our training centre in Kenwick.

This is a Full Time (Monday-Friday or Wednesday-Sunday) position.

Why work for us:

  • Excellent Career Progression and development.
  • Organisation experiencing immense growth, on track to be one of Australia's largest training providers
  • Work with a well-known and trusted brand
  • Be treated as a member of the family, rather than a number
  • Convenient location with on-site parking!

Want to know more about us??

Click the link HERE: https://www.licences4workperth.com.au/

Your duties will include:

  • Customer Service - at Licences 4 Work it is all about great customer service
  • Serving customers, processing payments, taking new bookings over the phone and in person, meeting student needs
  • Administrative duties - Data entry, file management, lodgments, contacting students
  • General office duties

What are we looking for?
To be successful in this role, you will have:

  • Excellent customer service skills 
  • Great communication skills 
  • Excellent computer skills - quick and accurate and can follow procedures and requirements for multiple systems including databases, spreadsheets, emails and portals (training provided)
  • Ability to multitask and prioritise based on role requirements
  • Excellent interpersonal skills with the ability to develop relationships with all students and staff
  • Someone that has initiative to work with limited supervision while contributing to the success of the team!
  • Ability to work independently and as a team player
  • Bubbly and bright personality that can working in a multi-skilled and multicultural team.

A competitive salary is on offer to the successful applicant, based on previous skills and experience.

Just Careers Training t/as Licences 4 Work is a culturally aware business. As such, we encourage applications from Aboriginal and/or Torres Strait Islander people.

If you think this job may be what you've been looking for, then Apply now by sending your covering letter and resume to [email protected] or simply hit the apply button, we would love to speak with you!

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