Administration and Sales Support Officer - Collaborative Environment

Are you currently working in Retail and want to reclaim your weekends and public holidays?  Do you have to pay for parking?  Do you have flexibility in your daily working hours?  Are you currently working in an Admin role and you are looking for a change? 

If this is you, we want to hear from you, come and join our dynamic team in this entry-level role as an Administration and Sales Support Officer, where you'll be the backbone of our operations and sales success. 

Reporting directly to the General Manager, you'll be pivotal in ensuring seamless coordination between our internal teams and providing unparalleled support to our valued customers.

There will be room for advancement and professional development within the company as your knowledge and skills increase over time. 

Key Responsibilities:

• Drive efficiency by completing weekly sales, inventory, and operational reports, including insightful forecasts.
• Monitor and report on DIFOT and logistic performance, ensuring we exceed expectations.
• Be the frontline for customer and supplier queries, delivering professional and prompt responses.
• Expedite order processing, ensuring orders are confirmed and organized for shipment by 3 pm daily.
• Keep operations running smoothly with comprehensive monthly reports.

Sales Support:

• Build and maintain robust customer databases, fostering strong relationships with our clients.
• Elevate our presence in key accounts, meticulously managing merchandising standards and strategies.
• Take ownership of select accounts, providing personalized support and reporting on their progress.
• Collaborate with the Marketing Manager to optimize our presence on E-Commerce platforms.

Essential Experience:

• Proficiency in Microsoft Office suite, particularly Excel, Word, and PowerPoint.
• A valid driver’s license.

Knowledge and Skills:

• Masterful organizational abilities to juggle multiple tasks and meet deadlines.
• Exceptional communication skills to liaise effectively with internal teams, customers, and suppliers.
• Keen attention to detail to ensure accuracy in all aspects of the role.
• Proven problem-solving prowess, adept at resolving issues swiftly and professionally.
• A team-oriented mindset, fostering collaboration and information sharing.
• Flexibility to adapt to evolving priorities and business needs while maintaining top-tier performance.

Desirable Experience:

• Previous roles in administration or sales support, showcasing your ability to thrive in similar environments.
• Customer service experience, demonstrating your commitment to delivering outstanding support.

Education: Minimum completion of Year 12.

If you're ready to take on a challenging yet rewarding role where your contributions directly impact our success, apply now to join our passionate team!

Role Location

This full-time role will be based at our Head Office in Darra, Queensland. 

We will provide you with the required equipment to be successful in this role including onsite parking.

We are an equal opportunity employer and welcome all applications. 

How to Apply:

Please submit a cover letter outlining your responses to the key selection criteria along you’re your resume. Please note that applications that do not respond to the key selection criteria will not be considered for interview. Applications will be reviewed as they are submitted.

Please note that at this time we do not provide sponsorship.

Instructions as to acknowledgement:

While we sincerely appreciate all applications, only those candidates shortlisted will be contacted.