Administration Assistant - Growth-Minded Organization

Administration Assistant - Broker Support 

Loan Market Canberra is a dynamic, fast-paced organisation that focuses on providing exceptional customer experiences and building long-term client relationships. You will be part of a growing financial services company with an outstanding culture and extremely high staff retention.
 

Loan Market is one of Australasia's largest retail Mortgage Broker groups, providing home loan solutions to thousands of Australians every year. 
 

We are currently seeking a self-motivated, enthusiastic, and highly organised individual to join our growing team within Loan Market Canberra as an Administrative Assistant.

The key responsibilities of this role include:

●      Data Entry

●      Use of MYCRM & Apply Online

●      Complete file management and follow up

●      Client, lender, and business contact liaison

●      Client relationship management post-settlement

●      Seeing an application through from submission to settlement 

The successful candidate will demonstrate:

●      Experience in a customer service capacity in a finance-related field (preferred)

●      A high level of professionalism at all times

●      Excellent verbal and written communication skills enabling the candidate to deal effectively with the business partners, broker team, and clients

●      Excellent presentation

●      Ability to work efficiently in a high-pressure and volume, dynamic team environment

●      High attention to detail and accuracy

●      Strong data entry skills are essential and the ability to learn quickly

●      Highly organised & proficient at multitasking

This is an excellent opportunity for a candidate who possesses the above attributes to take that next step in their career.

What skills/experience are we looking for?

Enthusiasm is key – we seek individuals who are consumer-oriented, possess a drive to make a meaningful impact, excel in problem-solving, and can manage multiple projects while meeting deadlines.

Candidates should be self-motivated, ambitious, and proactive, with an insatiable thirst for knowledge and the ability to remain calm under pressure or uncertainty.

Passion is paramount – we are seeking individuals with a positive attitude, a good sense of humour, and a genuine interest in joining a high-impact and dedicated team.

How to Apply:

Email your CV and an introductory video to [email protected]

The introductory video should be no longer than 1 minute and should include an introduction of yourself and why you believe you would be a suitable candidate for the position.

**Only applicants that follow this process will be considered and contacted.**