Administration Officer

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

• Flexible work arrangements to support work-life balance


• Career development and learning opportunities


• Supportive and inclusive team culture


• Meaningful work that contributes to rehabilitation outcomes


• Access to employee wellbeing initiatives


• Opportunities to grow within a global organisation

Make an impact at Serco

At Acacia Prison, you’ll play an important role in supporting education and vocational pathways that create meaningful outcomes for people in custody. Working as part of the Education and Training team, you’ll help ensure smooth day-to-day operations through organised, accurate and responsive administration support. This is an opportunity to contribute to a positive learning environment while working alongside passionate professionals committed to rehabilitation and service excellence.

As an Administrative Support Officer in the Education and Training team, you’ll make a positive impact by:

• Organising and maintaining information across multiple systems and platforms


• Collating and preparing accurate data and reporting information


• Coordinating scheduled team meetings and capturing meeting outcomes


• Managing resource ordering and monitoring administration processes


• Supporting Education Facilitators and Vocational Trainers with administrative activities


• Responding to and managing enquiries from students and prospective students

Serco is a place for you

You could be a great fit if you have:

• Experience using Microsoft Office and digital systems with strong attention to detail


• Confidence working across competing priorities while maintaining accuracy


• Strong communication skills and an approachable, collaborative style


• A proactive mindset with openness to innovation and continuous improvement


• The ability to build positive relationships with a range of stakeholders


• Experience in education, training or adult learning environments is desirable

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term Government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

How to Apply

Click Apply to submit your application today.

Please upload your CV as a single document. If you wish to include a cover letter, merge it with your CV before uploading.

Impact a better future at Serco.