Administration Officer - Unlimited Growth Potential

About us:

AESG is an independent fire safety auditor located in Ivanhoe with over 1500 clients nationwide. We are committed to ensuring that Australians know their properties are fire safe. We are expanding our office staff to meet our growing and diverse client base and looking for an enthusiastic and motivated individual to join our office team. 

What we’re looking for:

We are looking for an enthusiastic and experienced administration officer to join our office team. To ensure we keep a great relationship with our clients, applicants will have friendly and polished communication skills. They will be able to work autonomously as well as in a team and bring their positive attitude to deliver on critical outcomes. Organisation is critical, as work changes daily. 

What you’ll need:

• Office administration experience is preferred, however, we are willing to consider any candidate that shows that they’re enthusiastic and motivated to learn with experience in:
  • Customer service
  • Sales
  • Account management
  • Call centre work
• An ability to work in a team or individually
• Excellent attention to detail
• Great interpersonal skills
• Polished written and verbal communication skills
• Good computer and data entry skills 

Key tasks & responsibilities:

• Reviewing reports & quality assurance
• Inbound and outbound phone enquiries and account management
• Email management & data integrity
• Maintaining client relations
• Sending emails to clients
• Scheduling responsibilities

What we offer:

• A warm and inclusive workplace culture that values team building
• A dynamic workplace where you will learn the ins and outs of the fire auditing and building industry
• Opportunities for training and development 
• A comfortable recently renovated office near shops
• Friday drinks!