Administrative and Gift Processing Assistant

Administrative and Gift Processing Assistant
 
About Archdiocese of Brisbane:
The Archdiocese of Brisbane, established in 1859, is a dynamic Catholic community in Southeast Queensland. Led by Archbishop Mark Coleridge, we support parishes, schools, and ministries focused on worship, education, and social justice. Committed to fostering faith and compassion, we offer a collaborative and inclusive environment for those dedicated to serving and enriching our community.

About the Role:
We are looking for a dedicated individual to enhance donor relationships through exceptional customer service and accurate gift processing using Raiser's Edge. This role supports the Fundraising team and the Director of the Catholic Foundation, with tasks including updating donor information, taking minutes, handling mail, and banking. Key responsibilities involve managing the donor database, thanking donors by phone, and resolving donation processing issues.

• Short term contract 6 months with the possibility of a Permanent position after
• Monday to Friday – 9am-5pm – Flexible work options

 
About the Team:
Join our team and experience a caring, friendly, and kind environment where ongoing support and great mentoring are at the heart of our culture. We pride ourselves on fostering a spirit of kindness and support, ensuring a family-centred atmosphere for both our team members and clients.

Key Responsibilities:
Donor Care

• Ensure accurate data input and maintenance.
• Process and acknowledge gifts promptly.
• Handle donations and enquiries via mail, email, and phone.
• Maintain accurate donor records and data integrity.
• Support fundraising team with data requests.
• Process and reconcile donations.
• Send acknowledgement letters within 48 hours.

Administrative

• Organise Annual Grants Program meetings and records.
• Support Donor Services Manager and Communication Director.
• Manage grant applications and correspondence.
• Schedule meetings, take minutes, and communicate with committees.

 
About you:

• Strong communication skills: written, oral, and listening
• Excellent planning and organizational skills
• Proficient in data analysis and documentation
• Knowledgeable in The Raisers Edge or similar CRM systems
• Advanced Microsoft Office skills
• Patient and tolerant
• Effective collaborator across diverse administrative and technical backgrounds

 
To apply for this role please submit a cover letter and resume via the Apply For This Job button.

For further information please contact HR Recruitment Coordinator Brent Hunter [email protected].

The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people (0 - 18 years) and/or vulnerable adults. The organisation is fully committed to child safety and has a 0 tolerance to abuse of children or vulnerable adults