Administrator

About the Company:

Our client provides integrated facilities management services across key industries, working closely with their clients to deliver exceptional service and sustainable solutions.

About the Role:

We are seeking a dedicated Customer Service & Reporting Officer to join our client's team in Port Melbourne. In this role, you will support the Client Services Manager to ensure top-notch service delivery and client satisfaction. You will handle various administrative tasks, manage staff requirements, and maintain effective client relationships. This is an excellent opportunity for someone with a keen eye for detail and a commitment to high-quality service.

Please note: This is a full-time, temporary position.

Key Responsibilities:

• Attend regular company and team meetings
• Embrace and adapt to organisational changes
• Complete administrative tasks per quality policy
• Address and resolve escalated site issues
• Manage staff induction, training, and performance
• Ensure staff have necessary equipment and resources
• Foster and maintain client relationships at all sites
• Assist Compliance Manager with contract tasks

Attributes and Skills Required:

• Detail-oriented and timeline-driven approach
• Strong communication and computer literacy skills
• Intermediate Excel experience necessary
• Previous Accounts Receivable/Payable experience
• Willingness to learn and adapt quickly
• Excellent attention to detail and organisation
• Ability to manage and train staff effectively
• Strong problem-solving and innovative thinking skills

If you feel this sounds like you, please apply below. Immediate interviews and start are available!