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Why join Launch Housing
Launch Housing is an independent Melbourne based community organisation passionately committed to ending homelessness. From providing high quality housing and an innovative range of support, education and employment services, we bring solutions to homelessness under one roof for thousands at risk of, or experiencing the crisis and trauma of homelessness. With over 400 staff working across 16 locations in metropolitan Melbourne, we combine direct action with advocacy, research and innovation to drive widespread change.
Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and provide high-quality training & supervision, wellbeing days, access to an Employee Assistance Program and much much more to ensure your career with us is fulfilling.
Don’t just walk past homelessness. Join the solution.
Our permanent and fixed-term employee benefits include:
• Contributing to useful and rewarding work and giving something back to the community
• Wellbeing days, ceremonial leave, carers leave and study leave
• Flexible working arrangements
• Purchased leave
• 17.5% leave loading
• 8 weeks’ gender neutral paid parental leave after 12 months of service for both the primary and secondary carer
• Training and career growth opportunities across Launch Housing
• A portion of your income can be tax-free by salary packaging your personal expenses
• Additional tax-free salary packaging on dining and accommodation expenses
• Positive, supportive and progressive work environment
About the opportunity:
This position sits within Launch Housing’s Strategy 2020–24, which includes a commitment to the Advance to Zero framework aimed at ending rough sleeping homelessness in Melbourne. Advance to Zero uses a collective impact approach, bringing together all services working with people sleeping rough within a defined Local Government Area. Through shared accountability, participating services coordinate resources and expertise to identify people sleeping rough ‘by name’, address system and service barriers, and support pathways into secure housing.
As at December 2025, there were nine Advance to Zero projects operating across metropolitan Melbourne. This role supports the consolidation of several of these initiatives into an outer south-eastern regional collaboration spanning the Mornington Peninsula, Frankston and Dandenong.
The position provides coordination and practice support to three Service Coordination teams across the region to ensure alignment with the principles and operational practices of the Advance to Zero framework. This includes supporting the development, implementation and review of procedures and work practices that underpin a coordinated, collaborative response to rough sleeping homelessness.
Working alongside the Housing First & RSS Service Manager and the Head of Systems Change & Advocacy, the role contributes to maintaining model fidelity, strengthening data quality, and representing the region within the metropolitan Melbourne Improvement Team. The overarching purpose of the position is to support regional progress toward achieving functional zero rough sleeping homelessness by 2030.
Launch Housing Leadership Framework
At Launch Housing, we believe that leadership is not defined by position or title – but by the mindset you bring and the actions you take. We also believe that leadership is learnable – that there is a body of knowledge, skills and dispositions associated with leadership that can be learned.
The Launch Housing Leadership Framework outlines the key expectations and behaviours required for effective leadership at every level. This role is aligned to the Leading Others proficiency level within the framework, reflecting the responsibility to guide and support teams, foster collaboration, and create a high-performing and inclusive environment that drives positive outcomes.
Permanent full-time role (76 hours per fortnight) based at Collingwood.
As part of our commitment to increasing Aboriginal and Torres Strait Islander employment, Aboriginal and/or Torres Strait Islander candidates will be given priority consideration. All other candidates are welcome to apply. This approach is a special measure under section 12 of the Equal Opportunity Act 2010 (Vic), designed to promote substantive equality.
What you'll be doing:
- Providing high-quality leadership that supports the three projects to operate within a clear and credible pathway toward achieving functional zero rough sleeping homelessness.
- Supporting Service Coordination group participants across Mornington Peninsula, Frankston and Dandenong through clear guidance that enables consistent, effective and high-quality service delivery aligned with the shared goals of the regional collaboration.
- Building, maintaining and strengthening productive relationships with internal and external stakeholders to support collaboration and system improvement.
- Identifying and progressing opportunities for improvement at both a local level and within broader metropolitan structures, including the metropolitan Melbourne Advance to Zero Improvement Group and the Victorian Alliance to End Homelessness.
- Ensuring the activities and outcomes of the regional projects are clearly and appropriately communicated to internal and external stakeholders, in line with agreed communication processes and delegations of authority across the three regions.
What we're looking for (key selection criteria):
- Have a relevant tertiary qualification (desired).
- Demonstrated experience in client facing human services, social work or other relevant discipline.
- Demonstrated understanding of the issues which those experiencing homelessness experience, and skills and aptitude in working for people who are marginalized and disenfranchised.
- High level written and analytic skills.
- Highly developed communication, facilitation and presentation capabilities and a desire for continuous quality improvement.
- Superior organizational skills and experience in dealing with complexity, juggling priorities and working to deadlines.
- Valid Victorian driver’s license (mandatory).
- Understanding of, or a demonstrated commitment to upholding, Child Safe Standards in the workplace.
- Strong communication and interpersonal skills, with the ability to engage effectively with people from diverse backgrounds.
- Demonstrated commitment to the values of Launch Housing and our mission to end homelessness.
$57.39 - $59.94 an hour
+ Superannuation
+ NFP Salary Packaging (tax savings!)
+ Additional wellbeing leave available
+ Cultural/ Ceremonial Leave Available
Applications close 30 January 2026.
For more information, please contact [email protected]
How to apply
To apply for this opportunity, please click on "Apply for this job" button. Please submit a cover letter addressing the key selection criteria and your CV.
For a copy of the position description please contact us at [email protected].
Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply! We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We're committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!
Launch Housing is a dog-friendly organisation, which allows dog owners to bring them in some of our sites, please contact the relevant Hiring Manager if you have any questions or concerns prior to your interview.
If you require reasonable adjustments at any stage of the recruitment process, please let us know at [email protected].
Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check.
Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.
Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you will hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role.
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