Adviser Administration Consultant

• Flexible work options
• 12-month Fixed Term Contract
• Supportive culture, work with a wonderful team 
• Sydney CBD office with an on-site gym

Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Dai-ichi Life, we're driven by big ambitions and empower to create better products and services.

Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.

Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance.

So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer.

We’re seeking an Adviser Administration Consultant to join TAL’s leading Individual Life division. In this Sydney-based role, you’ll support the maintenance of adviser and licensee data, manage Distribution Agreements, and handle complex servicing requests. You'll work closely with stakeholders across the business to deliver accurate, timely outcomes and drive continuous process improvements.

In this role you will:

• Maintain and update Distribution Agreements and adviser records
• Oversee distributor onboarding, changes, and terminations
• Manage portfolio transfers and related reporting
• Coordinate with legal, IT, sales, and operations teams
• Support projects and system enhancements, including UAT
• Provide training and guidance to new team members

• Tertiary qualification in business or a related discipline
• Minimum 2+ years’ experience in operations or administration
• Strong written and verbal communication skills
• Exceptional attention to detail and data accuracy
• Knowledge of the Life Insurance industry preferred
• Confident working with senior stakeholders and cross-functional teams
• Strong planning, organisational, and problem-solving skills

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be: 

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index 
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change 
• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community. 
• Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.  

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks. 

#LI-Hybrid  

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.